Telemarketing Executive
Telemarketing Executive

Telemarketing Executive

London Full-Time 18000 - 20000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Build relationships and arrange appointments for Business Development Managers through quality calls.
  • Company: Join a global leader in cleaning solutions, dedicated to providing top-notch services to businesses.
  • Benefits: Enjoy a competitive salary, excellent benefits, and opportunities for training and career growth.
  • Why this job: Perfect for those who want to develop their sales skills in a supportive and dynamic environment.
  • Qualifications: 1 year of experience in sales or telemarketing, with strong communication skills and MS Office knowledge.
  • Other info: Target start date is ASAP; phone interview followed by in-person meetings at the London office.

The predicted salary is between 18000 - 20000 £ per year.

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Our primarily focuses around the provision of cleaning solutions and soft services for business customers, so it is vital to start building relationships to arrange appointments for the Business Development Managers dependent on business needs. You will have access to a database so you will be able to build your pipeline straight away.

Training will be provided on CRM systems used to ensure you are able to effectively reach clients and log all comments and bookings accurately.

You will be speaking at a senior level at both SME and large corporate clients inclusive of academic institutions.

This is not a hard sell role, but you will be expected to develop business and meet targets. That said, the main focus will be quality of calls not the quantity.

PRIMARY OBJECTIVES

  • To source and arrange appointments for Business Development Managers
  • Achieve personal monthly sales/contact targets
  • Proactive lead generation

MAIN DUTIES AND RESPONSIBILITIES

  • Solicits and qualifies sales appointments
  • Maintains current and accurate daily records of prospect contact for solicitation and re-solicitation
  • Maintains updated materials and registers to be used in the solicitation of clients
  • Recommends materials and registers to be used in the solicitation of clients
  • Conducts telephone solicitations as directed by a sales manager, sales representative or master franchise owner
  • Maximizes opportunities to procure accounts in identified areas while addressing the oldest franchise business requirement first
  • Works with the sales manager or sales representative to meet appointment objectives
  • Maintains a system to compare performance against objectives
  • Other related tasks and activities as assigned

KNOWLEDGE, EXPERIENCE & SKILLS

  • 1 years previous experience in sales, telemarketing or administration in sales department
  • Excellent written and verbal English communication skills
  • Clear and pleasant telephone manner
  • Knowledge of MS Office products including Word, Excel, PowerPoint and Outlook
  • Proficient in the use of the Internet
  • Ability to take detailed and accurate notes and messages
  • Ability to document detailed and accurate prospect and client information in electronic database

THE PACKAGE

The negotiable basic salary on offer for this is £18,000-£20,000 with a OTE at £30,000 – £35,000 plus excellent benefits package including pension. The company is also open to extra training and development support for the right candidate.

This is a fantastic opportunity to join a global player in the Commercial Cleaning space and to grow your career.

STARTING DATE

The target start date is as soon as practically possible depending on notice periods. Before that will be a phone interview with Director of Sales followed by meetings with Director of Sales and Managing Director at the London office

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Telemarketing Executive employer: JAN PRO

Join a leading global player in the Commercial Cleaning sector as a Telemarketing Executive, where you will benefit from a supportive work culture that prioritises quality over quantity in client interactions. With access to comprehensive training and development opportunities, you will be empowered to build meaningful relationships with both SME and large corporate clients, all while enjoying a competitive salary and an excellent benefits package. Located in London, this role offers a dynamic environment that fosters personal growth and career advancement.
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Contact Detail:

JAN PRO Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Telemarketing Executive

✨Tip Number 1

Familiarise yourself with the cleaning solutions and soft services industry. Understanding the specific needs of business customers in this sector will help you engage more effectively during your calls.

✨Tip Number 2

Practice your communication skills, especially at a senior level. Role-playing scenarios with friends or family can help you feel more confident when speaking to potential clients.

✨Tip Number 3

Get comfortable with CRM systems before your training. Familiarising yourself with common features and functionalities can give you a head start in managing client information efficiently.

✨Tip Number 4

Network with professionals in the telemarketing and sales field. Joining relevant online forums or LinkedIn groups can provide insights and tips from those already in the industry, which could be beneficial for your role.

We think you need these skills to ace Telemarketing Executive

Excellent Verbal Communication Skills
Strong Written Communication Skills
Clear Telephone Manner
Proficient in MS Office Suite (Word, Excel, PowerPoint, Outlook)
CRM System Familiarity
Lead Generation Techniques
Appointment Scheduling
Attention to Detail
Record Keeping
Client Relationship Management
Sales Experience
Ability to Work Independently
Time Management Skills
Adaptability

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in sales, telemarketing, or administration. Emphasise your communication skills and any previous roles where you've successfully arranged appointments or generated leads.

Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention your understanding of the importance of quality calls over quantity, and how your skills align with the company's objectives.

Showcase Relevant Skills: Highlight your proficiency in MS Office and any CRM systems you have used. Provide examples of how you've effectively documented client information and maintained accurate records in past roles.

Prepare for the Interview: Research the company and its services thoroughly. Be ready to discuss how you can contribute to their goals, particularly in sourcing and arranging appointments for Business Development Managers. Prepare questions that show your interest in their operations and culture.

How to prepare for a job interview at JAN PRO

✨Research the Company

Before your interview, take some time to research the company and its services. Understanding their cleaning solutions and soft services will help you tailor your responses and show genuine interest in the role.

✨Practice Your Communication Skills

Since this role involves speaking at a senior level, practice articulating your thoughts clearly and confidently. Consider doing mock interviews with friends or family to refine your verbal communication skills.

✨Prepare for Scenario Questions

Be ready to answer scenario-based questions that assess your problem-solving abilities and how you would handle specific situations in telemarketing. Think of examples from your past experience that demonstrate your skills.

✨Highlight Your Experience with CRM Systems

As training will be provided on CRM systems, it’s beneficial to mention any previous experience you have with similar tools. Discuss how you’ve used them to manage client relationships and track sales activities effectively.

Telemarketing Executive
JAN PRO
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J
  • Telemarketing Executive

    London
    Full-Time
    18000 - 20000 £ / year (est.)

    Application deadline: 2027-08-14

  • J

    JAN PRO

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