Senior Residential Surveyor

Senior / Experienced Residential Surveyor

Location: Rugby, West Midlands

Reports to: (To be confirmed)

Employment Type: Full-time

1. Job Purpose

To undertake high-quality Level 2 and Level 3 Residential Surveys across the West Midlands, ensuring all work is completed in accordance with RICS professional standards and company procedures.

The role will also be responsible for developing and maintaining a regional client and referral network, generating new instructions and contributing to the continued growth of the business within the territory.

2. Key Responsibilities

Surveying & Reporting

• Undertake Level 2 and Level 3 Residential Surveys.
• Inspect properties thoroughly and identify relevant defects, risks and areas requiring further investigation.
• Produce accurate, clear and professional survey reports within agreed timescales.
• Ensure reports meet RICS standards and company requirements.
• Maintain appropriate professional records and supporting documentation.
• Undertake valuation work where appropriately qualified and experienced.

Client Management

• Manage client communications throughout the survey process.
• Provide professional and appropriate advice within the scope of the instruction.
• Respond to client queries and concerns in a timely manner.
• Maintain high levels of customer service and professionalism.

Business Development

• Develop and maintain a strong referral network within the West Midlands.
• Build relationships with estate agents, solicitors, brokers and other relevant professional contacts.
• Identify and pursue opportunities for new survey instructions.
• Develop and maintain a sustainable local client base.
• Represent the company professionally within the local property market.
• Contribute to the growth of the business and achievement of agreed fee targets.

3. Professional & Regulatory Responsibilities

• Comply with all relevant RICS regulations, professional standards and codes of conduct.
• Maintain appropriate professional competence and knowledge.
• Keep up to date with relevant changes in legislation, regulation and industry practice.
• Ensure all surveying work is undertaken within the individual's professional competence and qualifications.
• Maintain appropriate professional indemnity and other required professional standards.

4. Essential Qualifications & Experience

• Minimum 5 years' experience undertaking Level 2 and Level 3 Residential Surveys.
• Strong knowledge of the West Midlands residential property market.
• Demonstrable experience in residential surveying and report writing.
• Ability to work independently and manage own caseload effectively.
• Strong written and verbal communication skills.
• Experience dealing directly with clients and professional referral sources.
• Demonstrable ability to develop and maintain professional relationships.
• Commercial awareness and a proven ability or willingness to generate new business.

5. Desirable Qualifications & Experience

• MRICS qualification /Interest in progressing through the APC pathway.
• Experience in residential property valuations.
• Experience developing an existing client/referral network.

APC mentoring and support is available where appropriate.

6. Key Performance Areas

Performance will be assessed against agreed targets and standards, including:

• Quality and accuracy of survey reports.
• Report turnaround times.
• Client satisfaction and feedback.
• Compliance with RICS and company standards.
• Number and value of survey instructions generated.
• Development of referral relationships.
• Annual/monthly fee income.
• Contribution to the growth of the West Midlands territory.
• Commission:20% once £120,000 annual fee income (£10,000 per month) is achieved .
• Commission increases to25% once £140,000 annual fee income is achieved .
• Private health insurance.
• 30 days' annual holiday.

8. Reporting & Working Arrangements

The successful candidate will work independently within an agreed West Midlands territory while remaining accountable to the company's management structure.

The role will involve a combination of property inspections, report writing, client communication and business development activity.

Regular performance reviews will be undertaken against agreed KPIs, fee targets and professional standards.

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