Family Support Worker

Family Support Worker

Full-Time 36000 - 60000 ÂŁ / year (est.) No home office possible
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At a Glance

  • Tasks: Support families in a residential setting, promoting child welfare and positive parenting.
  • Company: Jamma Umoja, a nurturing family support organisation in Croydon.
  • Benefits: Competitive salary, flexible shifts, and the chance to make a real difference.
  • Why this job: Be a positive role model and help families thrive in a supportive environment.
  • Qualifications: Level 3 qualification in Residential Childcare and experience with vulnerable children preferred.
  • Other info: Join a dedicated team committed to safeguarding and family unity.

The predicted salary is between 36000 - 60000 ÂŁ per year.

About Us

Jamma Umoja means “families in union” in Swahili. We believe that providing tailored assessments in a holistic way to deliver the best outcomes for children and families, respectively. Our residential family centre accommodates a maximum of nine families and is situated in Croydon, London. Our fundamental principles revolve around trying to keep families together. We create a nurturing and supportive environment where parents can safely and adequately exhibit their parenting capabilities as mandated by the court or local authorities.

By working closely with parents, we help them build confidence, improve their parenting, and demonstrate their ability to meet their children's needs.

About the Role

This is an exciting and unique opportunity to promote the welfare of children and their parent(s) in a residential setting. You will work within child protection and have exposure to court directed parenting assessments. As a Family Support Worker, you will contribute to fair and evidence-based assessments while addressing the emotional, physical, and holistic needs of families. Acting as a positive role model, encouraging a safe and supportive environment for best outcomes for children and families. You will play a key role in encouraging a safe environment which enables best outcomes to be achieved.

Key Responsibilities:

  • Perform daily tasks and maintain accurate, concise records of family interactions and observations.
  • Actively engage and support parents to help enable change and promote individual’s needs.
  • Accompany families to appointments, shopping, and recreational activities, providing appropriate support.
  • Complete and report on observations of care tasks as per care plans and company policies.
  • Conduct home visits and monitor families, ensuring safety and reporting concerns to the Case Manager.
  • Contribute to case discussions, team meetings, and handovers, providing accurate family assessments.
  • Facilitate or contribute to residential meetings and supervise contact sessions.
  • Work as part of a team and represent the company professionally in courts, case conferences, and other forums.

About You

You will hold a minimum of a level 3 qualification in Residential Childcare (previously known as Health and Social Care in Children and Young People). Ideally you will have some practical experience working with vulnerable children and young people. This post requires the holder to have a clear DBS check. Changes to personal circumstances which may affect this must be notified to your Line Manager immediately. This post may require the holder to do varying shifts, which can include early morning and late evening work. The post holder is also required to work weekends as part of a rota and Bank Holidays when required.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment and undertake appropriate checks. Jamma Umoja are an Equal Opportunities employer.

Family Support Worker employer: Jamma Umoja

At Jamma Umoja, we pride ourselves on being an exceptional employer dedicated to fostering a nurturing and supportive work environment for our Family Support Workers. Located in Croydon, London, we offer unique opportunities for professional growth while making a meaningful impact on the lives of families and children. Our commitment to employee development, coupled with our holistic approach to family support, ensures that you will thrive in a collaborative culture that values your contributions and promotes work-life balance.
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Contact Detail:

Jamma Umoja Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Family Support Worker

✨Tip Number 1

Network like a pro! Reach out to people in the field of family support work. Attend local events or workshops, and don’t be shy about introducing yourself. You never know who might have a lead on a job or can offer valuable advice.

✨Tip Number 2

Prepare for interviews by practising common questions related to family support work. Think about your experiences and how they relate to the role. We recommend doing mock interviews with friends or family to boost your confidence.

✨Tip Number 3

Showcase your passion for helping families! When you get the chance to speak with potential employers, share your motivation for wanting to work in this field. Authenticity goes a long way in making a lasting impression.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who are proactive and engaged with our mission at Jamma Umoja.

We think you need these skills to ace Family Support Worker

Child Protection Knowledge
Family Assessment Skills
Record Keeping
Engagement Skills
Supportive Communication
Team Collaboration
Observation Skills
Crisis Management
Understanding of Holistic Needs
Professionalism in Court Settings
Experience with Vulnerable Populations
Flexibility in Working Hours
Safeguarding Awareness
Empathy and Compassion

Some tips for your application 🫡

Show Your Passion: When writing your application, let your passion for supporting families shine through. We want to see how much you care about making a difference in children's lives and how you can contribute to our mission at Jamma Umoja.

Tailor Your Experience: Make sure to highlight any relevant experience you have in childcare or family support. We love seeing how your background aligns with the role of a Family Support Worker, so don’t hold back on sharing those stories!

Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Use bullet points if necessary to make your skills and experiences stand out!

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity to join our team at Jamma Umoja.

How to prepare for a job interview at Jamma Umoja

✨Know Your Stuff

Make sure you understand the role of a Family Support Worker inside out. Familiarise yourself with Jamma Umoja's mission and values, especially their focus on keeping families together. This will help you demonstrate your alignment with their goals during the interview.

✨Showcase Your Experience

Prepare specific examples from your past work or volunteer experiences that highlight your skills in supporting families and children. Think about times when you’ve made a positive impact, as this will show your potential employer that you can contribute effectively to their team.

✨Ask Thoughtful Questions

Interviews are a two-way street! Prepare some insightful questions about the role, the team, and the challenges they face. This not only shows your interest but also helps you gauge if this is the right fit for you.

✨Be Yourself

Authenticity goes a long way. Be genuine in your responses and let your passion for supporting families shine through. Remember, they’re looking for someone who can connect with parents and children, so don’t be afraid to show your personality!

Family Support Worker
Jamma Umoja
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