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- Tasks: Lead a team providing essential support to homeless clients in London.
- Company: Public sector organisation dedicated to community welfare.
- Benefits: Full-time role with hybrid working and potential contract extension.
- Why this job: Make a real difference in people's lives while developing your professional skills.
- Qualifications: Experience in housing legislation and strong communication skills.
- Other info: Join a supportive team focused on social impact and community support.
The predicted salary is between 36000 - 60000 £ per year.
We're currently recruiting a Lead Professional Officer for one of our London clients, working in the public sector.
Please see below some of the duties and responsibilities of the role:
- Lead Professionals is one of the teams responsible for the provision of the statutory homeless service at London Borough Council Tower Hamlets. For the majority of homeless clients, it is the first point of contact for those approaching the Housing Options Service.
- To conduct housing options interviews with customers focussing on assessing housing needs, preventing homelessness and giving good quality advice on the housing choices available so that customers can make informed decisions.
- To negotiate and mediate with landlords, parents and other accommodation providers to prevent homelessness and provide practical assistance to help customers remain in their accommodation.
- To provide the above through a detailed knowledge of housing legislation and case law in relation to homelessness, children, immigration law, social housing sector landlord and tenant law, and family law including domestic abuse and welfare benefits and rights.
It will be a full-time role on a rolling contract (initial 6-months). Opportunity to extend. Hybrid working.
Please feel free to apply should you meet the above criteria and are looking for new opportunities.
Lead Professional Officer employer: Jamm Recruitment
Contact Detail:
Jamm Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Lead Professional Officer
✨Tip Number 1
Network like a pro! Reach out to people in the public sector, especially those who work in housing services. A friendly chat can open doors and give you insights that job descriptions just can't.
✨Tip Number 2
Prepare for interviews by brushing up on your knowledge of housing legislation and case law. We want you to be the go-to person for advice on homelessness and housing options, so show them you know your stuff!
✨Tip Number 3
Practice your negotiation skills! Whether it's with landlords or clients, being able to mediate effectively is key. Role-play scenarios with friends or family to build your confidence.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing familiar faces from our community!
We think you need these skills to ace Lead Professional Officer
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Lead Professional Officer role. Highlight your experience in housing options and your understanding of homelessness legislation, as this will show us you’re the right fit for the job.
Showcase Your Skills: Don’t just list your qualifications; demonstrate how your skills in negotiation and mediation can help prevent homelessness. We want to see real examples of how you've made a difference in similar roles.
Be Clear and Concise: When writing your application, keep it straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. Avoid jargon unless it’s relevant to the role.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you’re considered for the position. Plus, it’s super easy!
How to prepare for a job interview at Jamm Recruitment
✨Know Your Stuff
Make sure you brush up on housing legislation and case law related to homelessness. Being able to discuss specific laws and how they apply to real-life situations will show that you're not just knowledgeable but also passionate about the role.
✨Practice Your Interview Skills
Conduct mock interviews with a friend or family member. Focus on common questions related to housing options and customer service. This will help you articulate your thoughts clearly and confidently during the actual interview.
✨Show Empathy and Understanding
Since you'll be dealing with vulnerable clients, it's crucial to demonstrate empathy. Prepare examples of how you've successfully supported individuals in difficult situations, highlighting your negotiation and mediation skills.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the team dynamics. This shows your genuine interest in the position and helps you assess if the company culture aligns with your values.
