At a Glance
- Tasks: Support HVAC engineers with advanced technical queries on air conditioning and heat pump systems.
- Company: Leading HVAC manufacturer focused on energy-efficient solutions.
- Benefits: Competitive salary, bonus, company car, pension, healthcare, and generous holiday allowance.
- Why this job: Join a dynamic team and make a real impact in the HVAC industry.
- Qualifications: Extensive HVAC experience and strong communication skills required.
- Other info: Hybrid working model with excellent career progression opportunities.
The predicted salary is between 40800 - 46200 £ per year.
Position – HVAC Technical Support Engineer – Both Heating and Cooling - £48k-£54k (Mon-Fri) + £4k bonus + car / car allowance + 11% pension, dental, healthcare, 27 days holiday + bank holidays.
Company – HVAC Manufacturer
Location – West Midlands, Hybrid Working (home + field + various office branches)
Industry – Air Conditioning, Chillers, Air Source Heat Pumps, Refrigeration, Chilled Water
Desired Experience – Highly Technical and Qualified HVAC Engineer, especially on the refrigerant cycle, chilled water (chillers) and heat pumps whether commercial or domestic monobloc ASHP's. Tier 1 Manufacturer training desirable.
The Role
A leading HVAC Manufacturer seeks an experienced Technical Support Engineer to oversee and support their regional team of HVAC engineers on any advanced air conditioning technical queries or problems they may have across all VRV / VRF HVAC systems, chillers and heat pump systems (commercial and domestic). This is a unique hybrid role that is home based working in the field overseeing a large team of service and install field engineers and regional service branches.
Experience Required
You will have extensive previous hands-on experience servicing and/or installing refrigerated, chilled water and unvented hot water HVAC systems. As this is both in the field and working from different regional offices, you must be IT literate and have excellent organisational and communication skills in order to work effectively under pressure in a fast-paced team environment. Excellent communication and leadership skills are required as you will be overseeing HVAC engineers from a variety of different backgrounds, from intermediate to advanced levels of experience. Refrigeration, air conditioning and heat pump qualifications are required along with at least 5 years of high level technical experience on cooling and heating HVAC systems, as you will be overseeing experienced air conditioning, chiller and heat pump, service and installation engineers.
The Company
This is an industry leading HVAC manufacturer with an extensive portfolio of the cutting edge, energy efficient and low carbon emission cooling and heating systems. Due to the growth in demand of renewables, heat pumps and hybrid air conditioning systems, they are looking to add Technical Support Engineers that have both cooling and heating experience and qualifications combined. These engineers are specialists on the refrigerant cycle, chilled water systems, chillers and heat pump systems, whether using commercial heat recovery or air source heat pumps (water to water and air to water).
The Package
Starting salary is from £48,000 up to £54,000 + £4,000 bonus Mon to Fri, company car or car allowance + 11% company pension contribution. Up to 27 days holiday + bank holiday, healthcare, dental, mobile and laptop. Further industry recognised and manufacturer training qualifications given alongside career progression.
Technical Support Engineer - AC / Chillers / ASHP\'s employer: Jamieson Clark
Contact Detail:
Jamieson Clark Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Support Engineer - AC / Chillers / ASHP\'s
✨Tip Number 1
Network like a pro! Reach out to your connections in the HVAC industry, attend local meetups, or join online forums. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for those tricky technical questions! Brush up on your knowledge of refrigerant cycles, chillers, and heat pumps. Being able to confidently discuss your hands-on experience will set you apart from the competition.
✨Tip Number 3
Show off your communication skills! During interviews, make sure to demonstrate how you can lead and support a team of engineers. Share examples of how you've effectively solved problems under pressure in past roles.
✨Tip Number 4
Don't forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, it’s a great way to ensure your application gets noticed by the right people.
We think you need these skills to ace Technical Support Engineer - AC / Chillers / ASHP\'s
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with HVAC systems, especially in air conditioning and heat pumps. We want to see how your skills match the job description, so don’t be shy about showcasing your technical qualifications!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Technical Support Engineer role. Share specific examples of your past experiences that relate to the job, and let your personality come through.
Show Off Your Communication Skills: Since this role involves overseeing a team, it’s crucial to demonstrate your communication abilities. In your application, mention any leadership roles or experiences where you successfully communicated complex technical information to others.
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s quick and easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Jamieson Clark
✨Know Your HVAC Stuff
Make sure you brush up on your technical knowledge about HVAC systems, especially the refrigerant cycle, chillers, and heat pumps. Be ready to discuss specific scenarios where you've solved complex problems or provided support to engineers in the field.
✨Show Off Your Communication Skills
Since you'll be overseeing a diverse team of engineers, it's crucial to demonstrate your communication skills. Prepare examples of how you've effectively communicated technical information to both experienced and less experienced team members.
✨Get Familiar with the Company
Research the HVAC manufacturer and their product portfolio. Understand their approach to energy efficiency and low carbon emissions. This will not only help you answer questions but also show your genuine interest in the company and its mission.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities under pressure. Think of past experiences where you had to troubleshoot issues in the field and how you managed to lead your team through those challenges.