JOB TITLE: Social Media Campaign Coordinator
DEPARTMENT: JOR Business Development
REPORTS INTO: Senior Marketing Manager (Restaurants)
WHY YOU'RE HERE
Are you passionate about brilliant food, dynamic social storytelling, and high-impact digital campaigns? We are looking for a creative, highly organized, and data-informed Social Media Campaign Coordinator to join us on a fixed term contract to help elevate our restaurant brands and culinary experiences!
WHAT YOU'RE HERE TO DO
- Campaign coordination & delivery: Coordinate the planning and delivery of social media and marketing campaigns across our owned & operated sites (Catherine Street & Jamie Oliver Cookery School).
- Day-to-day social media and digital platform management: Including scheduling and publishing content, managing social content calendars, coordinating approvals, and ensuring brands remain active, accurate and on-brand.
- Content capture & asset coordination: work with our internal team to coordinate production and delivery of social content and marketing assets. Have flexibility to visit sites and capture where necessary.
- Paid media support: Support the planning, set-up and ongoing management of paid Meta campaigns, coordinating creative assets, copy, campaign information, and deadlines. Monitor activity and work with the Senior Marketing Manager to identify optimisation opportunities.
- Channel administration: Maintain clear campaign plans, calendars, trackers, and briefing documents.
- Reporting & performance: Track social, digital and campaign performance, maintaining regular reports and helping to identify key insights and areas of improvement. Support the Senior Marketing Manager with campaign reviews and post-campaign reporting.
- Social Media monitoring: Monitor platform updates, relevant trends and competitor activity, sharing useful findings with the wider marketing team and identify opportunities to support campaign growth.
- Provide support for the social media presence across the Jamie Oliver Restaurant franchise group - providing content guidance, support on toolkits, brand assets and best recommendations.
WHAT YOU NEED TO KNOW
- Experience: Proven track record in a social media or digital marketing coordination role, ideally within hospitality, food & beverage, or multi-site lifestyle brands.
- Social & Paid Media Platforms: Hands-on experience managing organic social channels (Instagram, TikTok, Meta Business Suite) along with setting up, tracking, and optimising paid Meta ad campaigns.
- Content Capture & Creation: Proficiency in capturing on-site social-first content (mobile video, basic photography) and using content tools (e.g., Canva, CapCut, or Adobe Creative Suite).
- Scheduling & Analytics Tools: Practical knowledge of social media management platforms (e.g., Sprout Social, Hootsuite) and reporting tools to evaluate campaign KPIs and produce actionable insights.
- Brand & Franchise Toolkit Delivery: Familiarity with working within established brand guidelines and distributing marketing toolkits and asset packs to third parties or franchise partners
HOW YOU'LL DO IT
- Highly Organised & Detail-Oriented: Manages multiple campaign timelines, asset approvals, and social calendars with accuracy and structured execution.
- Proactive & Creative Initiative: Continuously spots real-time trends and key moments for our Owned and Operated sites, taking ownership to capture and deliver relevant content.
- Collaborative Communicator: Builds strong working relationships across internal Marketing, Social Media, Operations and Communications teams, Management Teams at Jamie Oliver Catherine Street and the Cookery Schools, and franchise partners.
- Data-Informed & Results-Driven: Evaluates performance metrics regularly to optimise channel activity, messaging, and visual creative and commercial impact.
- Brand Ethos Champion: Embody Jamie Oliver's brand values and passion for joyful, sustainable food across all social media and digital communications.
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Social Media Campaign Coordinator (Restaurant Group) employer: Jamie Oliver Group
At Jamie Oliver, we pride ourselves on being an exceptional employer in the heart of London, offering a vibrant work culture where every team member is valued and respected. As a Host/Hostess, you'll enjoy a competitive benefits package, including access to health plans, free meals during shifts, and numerous training opportunities to help you grow in your career. Join us for regular social events and be part of a diverse team that thrives on creativity and collaboration, ensuring a rewarding experience in the bustling hospitality sector.
