Implementation Consultant

A leading provider of legal software solutions is looking to hire an implementation consultant in London. The main purpose of this role is to gather requirements and build end-to-end solutions for clients.

Main Responsibilities:

• Managing integration processes and regularly reviewing documentation.
• Troubleshooting and resolving customer issues.
• Running customer meetings and workshops.
• Setting up the technical components of appliances and API integrations.
• Building solutions using HighQ collaborate.
• Working closely with the product, support and customer success teams providing a value-add service to customers.
• Managing relationships with stakeholders
• Gathering requirements and mapping customer needs.

Main experience and skills required:

• Network firewalls and proxy servers.

• Microsoft Windows Server and Active Directory.

• Microsoft Azure.

• SQL Server and SQL Scripting.

• Implementation experience with HighQ or other legal software.

• APIs

To be successful in this role you need to possess strong communication and relationship building skills. You also need strong analytical and troubleshooting skills and a desire to learn and work with new software.

This is an exciting role that offers a competitive salary and plenty of opportunity to progress.