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- Tasks: Lead a dynamic team in delivering luxurious spa treatments and managing daily operations.
- Company: Join a unique hotel resort in Leeds, known for its stunning lakeside views and relaxing atmosphere.
- Benefits: Enjoy perks like a company pension, free food, gym membership, and on-site parking.
- Why this job: Be part of a revitalized spa experience, driving growth and creating memorable guest experiences.
- Qualifications: Proven experience in spa management, sales, and exceptional customer service skills required.
- Other info: This role requires hands-on leadership and includes some weekend work.
The predicted salary is between 35000 - 40000 £ per year.
ROLE: Spa Manager- Unique Hotel Resort
LOCATION: Leeds, West Yorkshire
SALARY: £35-40,000 per year plus benefits including:
* Company pension
* Cycle to work scheme
* Discounted or free food
* Employee discount
* On-site gym & Membership
* On-site free parking
I am delighted to be working with a unique hotel, located in West Yorkshire recruiting for an experienced Spa Manager.
A modern, relaxed hotel with lakeside Restaurant, bar and Spa where the team takes pride in delivering a glorious throng of therapy and relaxation spaces to enthrall and stimulate the senses in the most luxurious surroundings.
As Spa Manager, you will be part of a luxury hotel group who have recently revamped and refurbished the Spa, to oversee a team of therapists and management of the busy treatment room spa operation.
We need a hands-on Spa Manager who can work with the small team to deliver treatments as required as well as focus on the daily running of the Spa. This will include driving all revenues including the Leisure Club membership for the gym as this need to grow. Spa Days and Spa Weekends are also popular and need someone who can drive the business forward and create strategy & incentives.
The Essential Skills:
* You must be able to demonstrate a proven track record of supervising and managing a team within a hotel leisure & Spa environment
* Must have experience of managing the sales & marketing aspect of a leisure club operation
* Must be highly customer focused with excellent communication skills both face to face, on the telephone & via email
* Ability to motivate & develop team members and to work as a team
* Must be commercially aware, understanding the importance of working within costs & departmental budgets
* Must be self-driven, willing to be 'hands-on' at all times and possess a passion for the leisure industry generally
* The role will be 5 days out of 7, including some weekend work
Important Information:
Please note, sponsorship is not available for this role. Applicants must be based in the UK or hold settled status.
AMRT1_UKCT
Spa Manager employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Spa Manager
✨Tip Number 1
Make sure to highlight your experience in managing a team within a hotel leisure and spa environment. Use specific examples of how you've successfully led a team and improved operations in previous roles.
✨Tip Number 2
Demonstrate your sales and marketing skills by discussing any strategies you've implemented that increased revenue or membership in a leisure club setting. This will show that you understand the business side of the role.
✨Tip Number 3
Emphasize your customer service skills by sharing stories of how you've gone above and beyond to ensure guest satisfaction. This is crucial in a luxury hotel environment where customer experience is key.
✨Tip Number 4
Show your passion for the leisure industry by discussing any relevant certifications or training you've completed. This can set you apart as someone who is committed to personal and professional growth in this field.
We think you need these skills to ace Spa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a hotel leisure and spa environment. Include specific examples of how you've driven sales and marketing initiatives in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your hands-on management style. Mention your ability to motivate team members and your understanding of budget management.
Highlight Customer Focus: In your application, emphasize your excellent communication skills and customer-focused approach. Provide examples of how you've successfully interacted with clients both face-to-face and through other channels.
Showcase Your Strategic Thinking: Discuss your experience in creating strategies and incentives to grow business operations, such as increasing Leisure Club memberships or promoting Spa Days and Weekends. This will demonstrate your commercial awareness.
How to prepare for a job interview at James Webber Recruitment
✨Show Your Passion for the Spa Industry
Make sure to express your enthusiasm for the spa and leisure industry during the interview. Share specific experiences that highlight your passion for wellness and relaxation, as this will resonate with the hotel's focus on delivering luxurious experiences.
✨Demonstrate Leadership Skills
Prepare examples of how you've successfully managed and motivated a team in previous roles. Discuss your approach to team development and how you handle challenges, as strong leadership is crucial for the Spa Manager position.
✨Highlight Sales and Marketing Experience
Be ready to discuss your experience with sales and marketing strategies in a leisure club environment. Provide concrete examples of how you've driven revenue growth and attracted new customers, as this is a key aspect of the role.
✨Understand the Importance of Customer Focus
Prepare to talk about how you prioritize customer satisfaction in your work. Share specific instances where you went above and beyond to ensure a positive experience for guests, as excellent communication and customer service skills are essential for this role.
