At a Glance
- Tasks: Lead and deliver unforgettable events at a prestigious 5-star hotel.
- Company: Luxury hotel company known for exceptional service and stunning venues.
- Benefits: Up to £39,000 salary, live-in opportunities, and great staff perks.
- Other info: Ongoing training and career development in a vibrant hospitality environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Essential
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Desirable
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ryde employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ryde
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals, and don’t be shy about sharing your passion for luxury service. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Showcase your skills in action! If you can, create a portfolio of past events you've managed. This could include photos, testimonials, or even a short video. It’s a great way to demonstrate your experience and attention to detail.
✨Tip Number 3
Prepare for interviews by researching the hotel and its events. Tailor your answers to reflect their values and standards. We want to see how you can elevate their guest experience to 5-star levels!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team in delivering exceptional events.
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ryde
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in conference and banqueting management. We want to see how you've successfully managed events in the past, especially in a luxury setting. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand our values and can articulate how they fit into our team.
Be Professional Yet Personal: While we appreciate professionalism, don’t be afraid to let your personality shine through. Share your passion for hospitality and guest service in your application. We’re looking for someone who can connect with our guests and lead our team!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re serious about joining our fantastic team!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Make sure you’re well-versed in the types of events the hotel hosts. Familiarise yourself with the specifics of managing conferences, weddings, and banquets. This will help you demonstrate your expertise and show that you can deliver 5-star service.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight your experience in training and developing staff, as well as how you handle high-pressure situations during events. This will illustrate your capability to lead the Conference & Banqueting team effectively.
✨Be Financially Savvy
Brush up on your knowledge of budget management and revenue maximisation strategies. Be ready to discuss how you’ve managed costs and increased profitability in past roles. This will show that you understand the commercial side of event management.
✨Demonstrate Your Guest Service Passion
Prepare to talk about how you’ve gone above and beyond for guests in previous positions. Share specific stories that highlight your attention to detail and problem-solving skills, especially in high-profile situations. This will convey your commitment to exceptional guest experiences.