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- Tasks: Lead and deliver unforgettable events at a luxury 5-star hotel.
- Company: Prestigious hotel known for exceptional service and stunning events.
- Benefits: Competitive salary, service charge, pension scheme, and employee discounts.
- Other info: Opportunities for ongoing training and career development.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Essential
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Desirable
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
What We Offer
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ryde employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ryde
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow professionals on LinkedIn, and don’t be shy about reaching out to people in your desired field. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Tailor your responses to highlight how your experience aligns with their values and goals. Practise common interview questions and think of examples that showcase your skills in event management and guest service.
✨Tip Number 3
Follow up after interviews! A simple thank-you email can go a long way in leaving a positive impression. Mention something specific from your conversation to remind them of your enthusiasm and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it’s super easy to keep track of your applications this way!
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ryde
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in conference and banqueting management. We want to see how your skills align with our luxury standards, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about luxury hospitality and how your background makes you the perfect fit for our team. Keep it engaging and personal!
Showcase Your Attention to Detail: In this role, attention to detail is key. When writing your application, make sure there are no typos or errors. A polished application reflects your commitment to excellence, which we value highly at StudySmarter.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, you’ll find all the info you need about the role right there!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Make sure you’re well-versed in the types of events the hotel hosts. Familiarise yourself with the specifics of managing conferences, weddings, and banquets. This will help you demonstrate your expertise and show that you understand the luxury standards expected in a 5-star environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Discuss your approach to training and developing staff, as well as how you maintain a strong presence on the floor during events. This will highlight your ability to manage and inspire a team effectively.
✨Demonstrate Financial Acumen
Be ready to discuss your experience with budget management and maximising revenue opportunities. Bring specific examples of how you’ve managed costs while still delivering exceptional service. This will show that you have the commercial awareness needed for the role.
✨Emphasise Guest Experience
Prepare to talk about how you handle guest feedback and resolve issues proactively. Share stories that illustrate your commitment to providing personalised service, especially for VIPs. This will underline your passion for luxury hospitality and your focus on exceeding guest expectations.