At a Glance
- Tasks: Lead and deliver unforgettable events at a prestigious 5-star hotel.
- Company: Luxury hotel company known for exceptional service and stunning venues.
- Benefits: Up to £39,000 salary, live-in opportunities, staff meals, and discounts.
- Other info: Opportunities for ongoing training and career development.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 € per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities
- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
Candidate Profile
- Essential Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Desirable Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
Personal Attributes
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
What We Offer
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Redditch employer: James Webber Recruitment
Join our prestigious 5-star hotel in East Sussex as a Conference & Banqueting Manager, where you will thrive in a dynamic and supportive work environment that prioritises exceptional guest service and employee development. With competitive salaries, live-in opportunities, and a strong focus on training and career progression, we offer a unique chance to excel in luxury hospitality while enjoying the beautiful surroundings of Sussex. Our commitment to maintaining high standards and fostering a collaborative culture makes us an outstanding employer for those seeking meaningful and rewarding careers.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Redditch
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the company and its culture. Understand their values and how they align with your experience in luxury hospitality. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable with common questions. Focus on showcasing your leadership skills and experience in managing high-profile events, as these are key for the Conference & Banqueting Manager role.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can sometimes give you an edge. Plus, it shows your enthusiasm for joining our fantastic team in the luxury hotel sector.
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Redditch
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Conference & Banqueting Manager role. Highlight your experience in managing events, leading teams, and delivering exceptional guest service. We want to see how your skills match what we're looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about luxury hospitality and how your background makes you the perfect fit for our 5-star hotel. Keep it engaging and personal – we love a good story!
Showcase Your Achievements:Don’t just list your responsibilities; showcase your achievements! Whether it's successfully managing a large-scale event or improving guest satisfaction scores, we want to know how you've made an impact in your previous roles.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s quick and easy, plus you’ll get all the latest updates on your application status directly from us. Let’s get started on this exciting journey together!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Make sure you’re well-versed in the types of events the hotel hosts. Familiarise yourself with the specifics of managing conferences, weddings, and banquets. This will help you demonstrate your expertise and show that you understand the luxury standards expected in a 5-star environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Discuss your approach to training and developing staff, as well as how you maintain a strong presence on the floor during events. This will highlight your ability to manage and inspire a team effectively.
✨Be Financially Savvy
Brush up on your knowledge of budget management and revenue maximisation strategies. Be ready to discuss how you’ve previously managed costs while still delivering exceptional service. This will show that you can balance operational excellence with financial responsibility.
✨Demonstrate Your Guest-Centric Approach
Think of specific instances where you’ve gone above and beyond for guests, especially in high-profile events. Highlight your problem-solving skills and how you handle feedback. This will illustrate your commitment to providing a personalised and memorable experience for every client.
