At a Glance
- Tasks: Lead innovative marketing strategies to boost brand awareness and customer engagement.
- Company: Fast-growing hospitality and retail company with vibrant venues across London.
- Benefits: Up to £65k salary, private medical care, staff discounts, and career progression.
- Other info: Exciting opportunity for creative thinkers passionate about customer experience.
- Why this job: Shape a dynamic brand portfolio in a collaborative and entrepreneurial environment.
- Qualifications: Proven senior marketing experience in hospitality or retail sectors.
The predicted salary is between 65000 - 65000 € per year.
Our client is a fast-growing hospitality and retail company with a strong presence across London and the South East. Combining exceptional customer experiences with innovative retail concepts, we operate a portfolio of vibrant venues and consumer-focused brands that continue to expand. As we enter our next phase of growth, we are seeking an ambitious and commercially driven Head of Marketing to lead our brand strategy, customer engagement, and multi-channel marketing activity from our Croydon headquarters.
The Role
Reporting directly to senior leadership, the Head of Marketing will be responsible for developing and executing a high-impact marketing strategy that drives brand awareness, customer acquisition, footfall, and revenue growth across our hospitality and retail operations. This is a hands-on leadership role requiring both strategic vision and operational delivery.
Key Responsibilities
- Develop and implement a comprehensive marketing strategy aligned with business growth objectives
- Lead brand positioning, campaign planning, and customer engagement initiatives
- Manage digital marketing activity including social media, paid advertising, SEO, email marketing, and content creation
- Drive local marketing campaigns to increase venue traffic and customer retention
- Analyse customer insights, market trends, and campaign performance to optimise ROI
- Oversee PR, partnerships, events, and influencer collaborations
- Manage and mentor the marketing team and external agencies
- Work closely with operations, sales, and commercial teams to support business performance
- Control and manage the annual marketing budget
About You
- Proven experience in a senior marketing role within hospitality, retail or consumer-facing sectors
- Strong understanding of both digital and traditional marketing channels
- Commercially focused with a track record of delivering measurable growth
- Excellent leadership, communication, and project management skills
- Creative thinker with strong analytical ability
- Experience managing multi-site or multi-brand marketing campaigns is highly desirable
- Passion for customer experience and brand development
What They Offer
- Competitive salary and performance-based bonus
- Opportunity to shape and grow an exciting brand portfolio
- Career progression within a growing business
- Staff discounts and company perks
- Collaborative and entrepreneurial working environment
If you are a strategic marketer with a passion for hospitality and retail, we would love to hear from you.
Head Of Marketing - Retail Hospitality - Up To 65k + Benefits in London employer: James Webber Recruitment
As a fast-growing hospitality and retail company based in Croydon, we pride ourselves on fostering a collaborative and entrepreneurial work environment that encourages creativity and innovation. With competitive salaries, private medical care, and numerous employee perks, we are committed to supporting your career progression while you lead impactful marketing strategies that enhance customer experiences across our vibrant venues. Join us to be part of a dynamic team that values your contributions and offers unique opportunities for growth in the heart of London and the South East.
StudySmarter Expert Advice🤫
We think this is how you could land Head Of Marketing - Retail Hospitality - Up To 65k + Benefits in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality and retail sectors. Attend industry events, join relevant online groups, and don’t be shy about reaching out to potential colleagues on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a personal website or portfolio that highlights your marketing achievements, campaigns you've led, and any innovative strategies you've implemented. This is your chance to stand out and demonstrate your expertise beyond just a CV.
✨Tip Number 3
Prepare for interviews by researching the company’s current marketing strategies and recent campaigns. Be ready to discuss how you can contribute to their growth and bring fresh ideas to the table. Tailor your responses to show you understand their brand and audience.
✨Tip Number 4
Don’t forget to apply through our website! We’re always on the lookout for passionate individuals who want to make a difference in the hospitality and retail space. Plus, applying directly gives you a better chance of being noticed by our hiring team.
We think you need these skills to ace Head Of Marketing - Retail Hospitality - Up To 65k + Benefits in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experiences that align with the Head of Marketing role. Highlight your achievements in hospitality and retail marketing, and don’t forget to sprinkle in some metrics to show off your impact!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re passionate about this role and how your vision aligns with our brand strategy. Keep it engaging and personal – we want to get to know the real you!
Showcase Your Digital Savvy:Since digital marketing is key for this role, make sure to mention your experience with social media, SEO, and content creation. Share specific examples of campaigns you've led and the results they achieved – we love numbers!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Brand Inside Out
Before the interview, dive deep into the company's brand and its marketing strategies. Understand their unique selling points and recent campaigns. This will not only show your enthusiasm but also help you discuss how you can enhance their brand positioning.
✨Prepare for Strategic Questions
Expect questions about your approach to developing a marketing strategy. Be ready to share specific examples from your past experiences where you've successfully driven brand awareness or customer engagement. Use metrics to back up your claims!
✨Showcase Your Leadership Style
As a Head of Marketing, you'll be leading a team. Be prepared to discuss your leadership style and how you motivate and mentor your team. Share anecdotes that highlight your ability to manage multi-site or multi-brand campaigns effectively.
✨Stay Current with Trends
The hospitality and retail sectors are always evolving. Brush up on the latest trends in digital marketing, customer experience, and consumer behaviour. Being able to discuss these trends will demonstrate your passion and forward-thinking approach to marketing.
