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- Tasks: Lead and manage a luxury spa, ensuring exceptional guest experiences and operational efficiency.
- Company: Elegant hotel company in the stunning Oxford countryside.
- Benefits: Up to £37k salary, performance bonuses, discounts, and professional development.
- Other info: Flexible hours with opportunities for growth in a supportive environment.
- Why this job: Join a dynamic team and enhance wellness experiences in a beautiful setting.
- Qualifications: Experience in luxury spa management and strong leadership skills required.
The predicted salary is between 37000 - 37000 £ per year.
Luxury Spa Manager needed for an Elegant Hotel Company - Up To 37k + Benefits - Oxfordshire Area.
We are currently recruiting on behalf of our luxury hotel client based in the heart of Oxford. This award-winning property combines elegant accommodation with first-class facilities, including a high-end spa, fine dining restaurant, and a commitment to exceptional guest experiences.
The spa is a key part of the hotel's offering, attracting both residents and day guests seeking premium wellness treatments and tranquil relaxation. This is an exciting opportunity for a Spa Manager to take the lead in enhancing and expanding this already successful part of the business.
Job Purpose: To lead and manage the daily operations of the spa and wellness facilities within this luxury hotel, delivering exceptional guest experiences while ensuring operational efficiency, staff development, and financial success.
Key Responsibilities:
- Oversee the day-to-day operation of the spa, treatment rooms, wellness areas, and leisure facilities.
- Lead, train, and motivate a team of therapists, receptionists, and wellness staff to deliver five-star service.
- Drive revenue through effective marketing, promotions, upselling, and exceptional guest service.
- Ensure all treatments and therapies meet company standards and comply with health and safety regulations.
- Monitor stock levels, control costs, and manage spa budgets, payroll, and supplier relationships.
- Maintain a clean, safe, and welcoming environment for all guests and staff.
- Develop and implement spa packages, seasonal offers, and wellness programs aligned with guest demand and hotel objectives.
- Collaborate with the Sales & Marketing team to promote spa services and drive bookings.
- Act as the primary point of contact for VIP and regular spa guests, ensuring personalised service.
Person Specification:
Essential:
- Previous experience as a Spa Manager or Assistant Spa Manager or senior therapist in a luxury hotel, resort, or day spa.
- NVQ Level 3 in Beauty Therapy (or equivalent).
- Strong leadership skills with experience managing a team.
- Excellent customer service and communication skills.
- Commercial awareness with experience in budgeting, stock control, and achieving revenue targets.
- Knowledge of health and safety compliance and spa operational procedures.
- Flexible and willing to work weekends, evenings, and holidays as required.
Desirable:
- Experience with spa software systems (e.g., Premier, Zenoti, or Booker).
- Additional wellness qualifications (e.g., holistic therapies, yoga, fitness training).
- Knowledge of the local market and customer demographics in Sussex.
What We Offer:
- Competitive salary with performance bonuses.
- Discounts on hotel stays, dining, and spa treatments.
- Opportunities for professional development and training.
- Supportive team environment in a beautiful countryside/coastal location.
- Uniform and meals on duty.
Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Ipswich employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Ipswich
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality industry, especially those who know about spa management. A friendly chat can lead to insider info on job openings that might not even be advertised yet.
✨Tip Number 2
Show off your skills! When you get the chance for an interview, bring along a portfolio showcasing your previous work, including any successful spa programmes or treatments you've developed. This will help us see your potential impact on our luxury hotel.
✨Tip Number 3
Be proactive! If you’re really keen on a position, don’t hesitate to follow up after your interview. A quick thank-you email reiterating your enthusiasm can keep you top of mind and show us how serious you are about joining our team.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in being part of our luxury hotel experience.
We think you need these skills to ace Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Ipswich
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience as a Spa Manager or senior therapist. We want to see how you've led teams and delivered exceptional guest experiences in luxury settings.
Tailor Your Application: Don’t just send a generic CV! Tailor your application to match the job description. Use keywords from the listing, especially around leadership, customer service, and operational efficiency, to catch our eye.
Be Personable: We love a bit of personality! When writing your cover letter, let your passion for wellness and guest experiences shine through. Show us why you’re the perfect fit for our luxury spa environment.
Apply Through Our Website: For the best chance of success, apply directly through our website. It’s the easiest way for us to keep track of your application and ensures you don’t miss out on any important updates!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's offerings and any unique treatments they provide. This shows your genuine interest and helps you discuss how you can enhance their services.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in previous roles. Highlight specific situations where you motivated staff or improved service quality, as this is crucial for a Spa Manager position.
✨Demonstrate Commercial Awareness
Be ready to discuss how you’ve managed budgets and driven revenue in past roles. Bring ideas on how you could implement effective marketing strategies or upselling techniques to boost the spa’s profitability.
✨Emphasise Customer Service Excellence
Think of instances where you went above and beyond for guests. Share these stories during the interview to illustrate your commitment to providing exceptional customer experiences, which is key in a luxury setting.