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- Tasks: Lead and deliver unforgettable events at a prestigious 5-star hotel.
- Company: Luxury hotel company known for exceptional service and stunning venues.
- Benefits: Up to £39,000 salary, live-in opportunities, staff meals, and discounts.
- Other info: Ongoing training and career development in a vibrant hospitality environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Essential
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Desirable
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ipswich employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ipswich
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality enthusiasts, and don’t be shy about reaching out to people on LinkedIn. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show up in style! When you get an interview, dress to impress and bring your A-game. Research the hotel’s vibe and culture so you can align your presentation with their luxury standards.
✨Tip Number 3
Prepare for those tricky questions! Think about how your experience matches the role of Conference & Banqueting Manager. Be ready to share specific examples of how you've delivered exceptional service or managed successful events.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a thank-you email expressing your appreciation for the opportunity. It shows you’re genuinely interested and keeps you fresh in their minds.
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Ipswich
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your relevant experience in conference and banqueting management. We want to see how you've successfully managed events in the past, especially in a luxury setting. Use specific examples to demonstrate your skills!
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the job description. We love seeing candidates who understand what we’re looking for and can connect their experience to our needs.
Be Personable: Remember, we’re all about exceptional guest service! Let your personality shine through in your application. Share your passion for hospitality and how you’ve gone above and beyond for guests in previous roles.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Before the interview, brush up on your knowledge of event management, especially in a luxury setting. Be ready to discuss specific events you've managed, focusing on how you ensured they met high standards and exceeded guest expectations.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience. Talk about how you've recruited, trained, and developed teams in previous roles. Make sure to convey your ability to lead by example and maintain a strong presence during events.
✨Demonstrate Financial Acumen
Be prepared to discuss your experience with budget management and maximising revenue opportunities. Share specific strategies you've used to control costs while still delivering exceptional service, as this is crucial for the role.
✨Emphasise Guest Experience
Think of instances where you've gone above and beyond to ensure a memorable guest experience. Highlight your problem-solving skills and how you've handled feedback or issues during events, showcasing your commitment to luxury hospitality.