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- Tasks: Lead and deliver unforgettable events at a luxury 5-star hotel.
- Company: Prestigious hotel known for exceptional service and luxury experiences.
- Benefits: Competitive salary, service charge, pension scheme, and staff discounts.
- Other info: Opportunities for ongoing training and career development.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 £ per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Essential
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Desirable
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ipswich employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ipswich
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals, and don’t be shy about sharing your passion for luxury service. We all know that sometimes it’s not just what you know, but who you know!
✨Tip Number 2
Show up prepared! When you land an interview, research the hotel and its events thoroughly. Bring ideas to the table on how you can elevate their conference and banqueting services. We love seeing candidates who are proactive and ready to make an impact!
✨Tip Number 3
Follow up after your interview! A simple thank-you email can go a long way in showing your enthusiasm for the role. We appreciate candidates who take the time to express their gratitude and reaffirm their interest.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we’re always on the lookout for passionate individuals who want to join our team and help us deliver unforgettable experiences.
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k in Ipswich
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing conferences and banquets, especially in luxury settings. We want to see how your skills align with the role, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re passionate about luxury hospitality and how your background makes you the perfect fit for our 5-star hotel. Keep it engaging and personal.
Showcase Your Leadership Skills: Since this role involves leading a team, make sure to highlight your leadership experience. Share examples of how you've trained and developed teams in the past, and how you maintain high standards under pressure.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Make sure you’re well-versed in the types of events the hotel hosts. Familiarise yourself with the specifics of managing conferences, weddings, and banquets. This will help you demonstrate your expertise and show that you understand the luxury standards expected in a 5-star environment.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led teams in high-pressure situations. Discuss your approach to training and developing staff, as well as how you maintain a strong presence on the floor during events. This will highlight your ability to manage and inspire a team effectively.
✨Demonstrate Financial Acumen
Be ready to talk about your experience with budget management and maximising revenue opportunities. Share specific instances where you’ve successfully managed costs or increased profitability through upselling or efficient resource management. This will show your commercial awareness and strategic thinking.
✨Emphasise Guest Experience
Prepare to discuss how you handle guest feedback and ensure personalised service, especially for VIP events. Share stories that illustrate your commitment to exceeding guest expectations and resolving issues proactively. This will reflect your passion for luxury hospitality and exceptional service.