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- Tasks: Lead a dynamic team in delivering luxurious spa treatments and managing daily operations.
- Company: Join a unique hotel resort known for its stunning parkland and exceptional spa facilities.
- Benefits: Enjoy perks like a company pension, free food, gym membership, and on-site parking.
- Why this job: Be part of a revitalised luxury hotel group focused on wellness and customer satisfaction.
- Qualifications: Experience in managing a spa or leisure club, with strong leadership and communication skills required.
- Other info: This role requires hands-on involvement and includes some weekend work.
The predicted salary is between 28000 - 40000 £ per year.
ROLE: Spa Manager - Unique Hotel Resort
LOCATION: Bradford, West Yorkshire
SALARY: £35-40,000 per year plus benefits including:
- Company pension
- Cycle to work scheme
- Discounted or free food
- Employee discount
- On-site gym & Membership
- On-site free parking
I am delighted to be working with a unique hotel, a short drive from Leeds and Bradford, recruiting for an experienced Spa Manager. A modern, relaxed hotel set in beautiful Parkland with a stunning Restaurant, cosy bar and extensive Spa facilities where the team takes pride in delivering a glorious throng of therapy and relaxation spaces to enthrall and stimulate the senses in the most luxurious surroundings.
As Spa Manager, you will be part of a luxury hotel group who have recently revamped and refurbished the Spa, to oversee a team of therapists and management of the busy treatment room spa operation. We need a hands-on Spa Manager who can work with the small team to deliver treatments as required as well as focus on the daily running of the Spa. This will include driving all revenues including the Leisure Club membership for the gym as this needs to grow. Spa Days and Spa Weekends are also popular and need someone who can drive the business forward and create strategy & incentives.
The Essential Skills:
- You must be able to demonstrate a proven track record of supervising and managing a team within a hotel leisure & Spa environment
- Must have experience of managing the sales & marketing aspect of a leisure club operation
- Must be highly customer focused with excellent communication skills both face to face, on the telephone & via email
- Ability to motivate & develop team members and to work as a team
- Must be commercially aware, understanding the importance of working within costs & departmental budgets
- Must be self-driven, willing to be 'hands-on' at all times and possess a passion for the leisure industry generally
- The role will be 5 days out of 7, including some weekend work
Important Information: Please note, sponsorship is not available for this role. Applicants must be based in the UK or hold settled status.
Hotel Spa Manager employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Spa Manager
✨Tip Number 1
Network with professionals in the hotel and spa industry. Attend local events or join online forums where you can connect with current Spa Managers or hotel staff. This can provide you with insider knowledge about the role and potentially lead to referrals.
✨Tip Number 2
Research the specific hotel and its spa facilities thoroughly. Understand their unique offerings and customer base, so you can tailor your approach during interviews and discussions, showcasing how your experience aligns with their vision.
✨Tip Number 3
Prepare to discuss your previous successes in driving sales and marketing initiatives within a spa or leisure environment. Be ready to share specific examples of how you've increased revenue or improved customer satisfaction in past roles.
✨Tip Number 4
Demonstrate your hands-on approach by being prepared to discuss how you would engage with both staff and customers in the spa. Highlight your leadership style and how you motivate teams to deliver exceptional service while managing daily operations.
We think you need these skills to ace Hotel Spa Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a hotel leisure and spa environment. Include specific examples of how you've driven sales and marketing initiatives in previous roles.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your hands-on approach. Mention your ability to motivate team members and your understanding of budget management, as these are key skills for the role.
Highlight Customer Focus: In your application, emphasise your excellent communication skills and customer-focused approach. Provide examples of how you've successfully interacted with clients and resolved issues in a spa or leisure setting.
Showcase Your Strategic Thinking: Demonstrate your ability to create strategies and incentives to drive business growth. Discuss any relevant experiences where you successfully increased revenue or improved service offerings in a similar environment.
How to prepare for a job interview at James Webber Recruitment
✨Showcase Your Leadership Skills
As a Spa Manager, you'll need to demonstrate your ability to lead and motivate a team. Prepare examples of how you've successfully managed a team in the past, focusing on your leadership style and how you foster a positive work environment.
✨Highlight Your Customer Service Experience
Customer focus is key in this role. Be ready to discuss specific instances where you've gone above and beyond for customers, particularly in a spa or leisure setting. This will show your potential employer that you understand the importance of exceptional service.
✨Discuss Your Marketing Strategies
Since managing the sales and marketing aspect is crucial, come prepared with ideas on how to drive membership and promote spa services. Share any successful marketing campaigns you've implemented in previous roles to illustrate your commercial awareness.
✨Be Ready for Hands-On Questions
This role requires a hands-on approach, so expect questions about your willingness to perform treatments and manage daily operations. Prepare to discuss your practical experience in delivering spa treatments and how you balance operational tasks with customer service.
