At a Glance
- Tasks: Lead a high-profile hotel, ensuring exceptional guest experiences and driving commercial success.
- Company: Join a thriving hospitality business with supportive leadership and a focus on team development.
- Benefits: Competitive salary, performance bonuses, employee discounts, and career progression opportunities.
- Other info: Dynamic environment with opportunities for personal and professional growth.
- Why this job: Make a real impact in hospitality while inspiring a passionate team and enhancing guest experiences.
- Qualifications: Experience as a Hotel General Manager or similar role with strong leadership skills.
The predicted salary is between 60000 - 80000 £ per year.
We are seeking an exceptional Hotel General Manager to lead a high-profile hotel operation, delivering outstanding guest experiences, driving commercial success, and inspiring a high-performing team. This is an exciting opportunity for an experienced hospitality leader with a proven track record of managing hotel operations, maximising revenue, improving profitability, and developing engaged teams within a quality hotel environment.
The Role
As Hotel General Manager, you will take full responsibility for the strategic and operational leadership of the hotel. Reporting directly to ownership, you will oversee all departments, ensuring the hotel consistently exceeds guest expectations while delivering strong financial performance. You will be a visible leader, passionate about hospitality, people development, and creating memorable guest experiences.
Key Responsibilities
- Provide inspirational leadership across all hotel departments
- Drive revenue growth, profitability, and commercial performance
- Deliver exceptional guest satisfaction and service standards
- Lead and develop department heads and hotel management teams
- Manage budgets, forecasting, and financial performance
- Ensure effective labour management and cost control
- Develop and implement sales and revenue strategies
- Maintain brand standards, compliance, and operational excellence
- Build strong relationships within the local community and corporate market
- Identify opportunities to enhance guest experience and increase revenue streams
- Drive employee engagement, retention, and succession planning
The Ideal Candidate
- Current Hotel General Manager, Resident Manager, Operations Director or Hotel Manager
- Proven experience managing a quality hotel operation
- Strong commercial awareness with responsibility for hotel P&L
- Demonstrable success in driving revenue growth and profitability
- Excellent leadership and people management skills
- Strong understanding of hotel sales, revenue management, food and beverage operations, and guest experience
- Passionate about developing teams and creating a positive culture
- Results-driven with exceptional communication and stakeholder management skills
What's on Offer
- Competitive salary package
- Performance-related bonus
- Career progression opportunities
- Employee discounts and benefits
- Opportunity to lead a successful and growing hospitality business
- Supportive ownership and leadership structure
Apply today for a confidential discussion.
General Manager in Horsham employer: James Webber Recruitment
Join a dynamic and supportive hotel environment where your leadership will inspire a high-performing team dedicated to delivering exceptional guest experiences. As a Hotel General Manager, you will benefit from a competitive salary, performance-related bonuses, and numerous career progression opportunities, all while working in a vibrant location that values community engagement and employee development. This is not just a job; it's a chance to make a meaningful impact in the hospitality industry.
StudySmarter Expert Advice🤫
We think this is how you could land General Manager in Horsham
✨Tip Number 1
Network like a pro! Get out there and connect with people in the hospitality industry. Attend events, join online forums, and don’t be shy about reaching out to former colleagues or mentors. You never know who might have the inside scoop on your dream job!
✨Tip Number 2
Show off your personality! When you land that interview, let your passion for hospitality shine through. Share stories about how you've created memorable guest experiences or led successful teams. Authenticity goes a long way in making a lasting impression.
✨Tip Number 3
Do your homework! Research the hotel you're applying to and understand their brand values and guest expectations. Tailor your approach to show how your experience aligns with their goals. This will demonstrate your commitment and enthusiasm for the role.
✨Tip Number 4
Apply through our website! We make it easy for you to showcase your skills and experience directly to us. Plus, it shows you're serious about joining our team. Don’t miss out on the chance to be part of something great!
We think you need these skills to ace General Manager in Horsham
Some tips for your application 🫡
Show Your Passion for Hospitality:When writing your application, let your love for the hospitality industry shine through. We want to see how your passion translates into creating memorable guest experiences and leading a high-performing team.
Highlight Your Leadership Skills:Make sure to showcase your leadership experience in managing hotel operations. We’re looking for someone who can inspire and develop their team, so share examples of how you've successfully led teams in the past.
Demonstrate Commercial Awareness:Since driving revenue growth and profitability is key, include specific achievements related to financial performance. We want to know how you’ve maximised revenue and managed budgets effectively in your previous roles.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to match the job description. We appreciate when candidates take the time to align their skills and experiences with what we’re looking for. Apply through our website for the best chance!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Numbers
As a General Manager, you'll need to demonstrate your understanding of hotel P&L. Brush up on your financial metrics and be ready to discuss how you've driven revenue growth and profitability in past roles. This shows you’re not just a people person but also a savvy business leader.
✨Showcase Your Leadership Style
Prepare to talk about your leadership approach and how you inspire teams. Think of specific examples where you've developed department heads or improved team engagement. This will highlight your ability to create a positive culture and lead effectively.
✨Guest Experience is Key
Be ready to share your strategies for enhancing guest experiences. Discuss any initiatives you've implemented that led to increased guest satisfaction. This will show that you understand the importance of exceptional service in driving commercial success.
✨Connect with the Community
Demonstrate your knowledge of the local market and community relationships. Talk about how you've built partnerships that benefited your previous hotels. This will illustrate your commitment to not just the hotel but also the surrounding area, which is crucial for a General Manager.
