At a Glance
- Tasks: Lead and deliver unforgettable events at a prestigious 5-star hotel.
- Company: Luxury hotel company known for exceptional service and stunning venues.
- Benefits: Up to £39,000 salary, live-in opportunities, staff meals, and discounts.
- Other info: Ongoing training and career development in a vibrant hospitality environment.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 39000 - 39000 € per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Horsham employer: James Webber Recruitment
Join our prestigious 5-star hotel in East Sussex as a Conference & Banqueting Manager, where you will thrive in a dynamic and supportive work culture that prioritises exceptional guest service and employee development. With competitive salaries, live-in opportunities, and ongoing training, we empower our team to excel in their roles while enjoying the benefits of working in a luxurious environment that values attention to detail and professionalism. Experience the satisfaction of leading high-profile events and creating memorable experiences for our guests in a stunning location.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Horsham
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hospitality professionals on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the hotel’s recent events and achievements. This shows you’re genuinely interested and can help you stand out. Plus, it gives you great talking points to impress the hiring team!
✨Tip Number 3
Showcase your experience with real-life examples during interviews. Talk about specific events you've managed, challenges you've overcome, and how you’ve maximised revenue. This will demonstrate your expertise and fit for the role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and engaged with our brand!
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Horsham
Some tips for your application 🫡
Show Off Your Experience:When you're writing your application, make sure to highlight your experience in managing events, especially in a luxury setting. We want to see how you've led successful conferences and weddings, so don’t hold back on the details!
Tailor Your Application:Take a moment to tailor your application specifically for this role. Use keywords from the job description, like '5-star luxury standards' and 'guest service', to show us you understand what we're looking for.
Be Personable:We love a bit of personality! Don’t just list your skills; tell us about your passion for hospitality and how you handle guest feedback. A personal touch can really make your application stand out.
Apply Through Our Website:Make sure to apply through our website for the best chance of getting noticed. It’s the easiest way for us to keep track of your application and get back to you quickly!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Events Inside Out
Make sure you’re well-versed in the types of events the hotel hosts. Familiarise yourself with the specifics of managing conferences, weddings, and banquets. Being able to discuss your past experiences and how they relate to the luxury standards expected will impress the interviewers.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership abilities. Discuss how you've successfully trained and developed teams in previous roles. This is crucial for a senior position, so be ready to demonstrate your approach to team management and how you maintain high service standards.
✨Be Financially Savvy
Brush up on your financial management skills. Be prepared to talk about how you’ve managed budgets and maximised revenue in past roles. Sharing specific strategies you’ve used to control costs while enhancing guest experiences will show your commercial awareness.
✨Emphasise Guest Experience
Luxury hospitality is all about the guest experience. Think of examples where you’ve gone above and beyond to ensure client satisfaction. Discuss how you handle feedback and resolve issues, especially during high-profile events, to showcase your commitment to exceptional service.
