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- Tasks: Lead a dynamic team in a modern health club, ensuring top-notch customer service.
- Company: Join a stylish 4-star hotel known for its vibrant atmosphere and excellent service.
- Benefits: Enjoy discounted hotel stays, free meals, career development, and free parking.
- Why this job: Be part of an exciting reopening, shaping the future of leisure and wellness.
- Qualifications: Experience in managing leisure clubs, sales, and pool maintenance is essential.
- Other info: This role requires flexibility with shifts, including weekends and evenings.
The predicted salary is between 24000 - 42000 £ per year.
LOCATION: Derby, East Midlands
SALARY: CIRCA 30,000 per year, negotiable for the right person
Plus:
- Discounted hotel room rates for you AND your friends and family that will make you really popular!
- Career development programme if you want it.
- Free meals on duty, free parking on site
- Great staff who enjoy working hard and playing hard.
The Job: Our client is a modern 4 star branded hotel and we need an experienced Assistant Leisure Club Manager or Health Club Manager, who is looking for a step up in their career and ready to take on the gradual reopening of the health club over the next 12 months.
As Health Club Manager, your objectives will be to:
- Recruit and train your team including Leisure attendants, Therapists as well as a Membership Sales Executive.
- Actively develop and grow leisure, membership, spa and treatment side of business.
- To lead from the front with exceptional customer service ensuring the team do the same.
- During the reopening, be actively involved in the hotel operations by being Duty Manager on shift & support your colleagues around the hotel.
The Essential Skills:
- You must be able to demonstrate a proven track record of supervising and managing a team within a leisure club & Spa environment.
- Must have experience of managing the sales & marketing aspect of leisure club operation.
- Proven experience and knowledge of pool plant maintenance.
- Must be highly customer focused with excellent communication skills both face to face, on the telephone & via email.
- Must be commercially aware, understanding the importance of working within costs & departmental budgets.
- Must be highly organised and well versed in completing paperwork.
- Must be self-driven, willing to always be 'hands-on' and possess a passion for the leisure industry generally.
- The role will be 5 days out of 7, including some weekend & evening work.
Kindly note due to our client's requirements, sponsorship is not available for this position for those who are not based in the UK or not holding settled status.
Health Club Manager employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Health Club Manager
✨Tip Number 1
Network with professionals in the leisure and hospitality industry. Attend local events or join online forums where you can connect with current Health Club Managers or those in similar roles. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 2
Research the specific health club and hotel brand you are applying to. Understanding their values, customer service standards, and operational style will help you tailor your approach during interviews and demonstrate your genuine interest in the role.
✨Tip Number 3
Prepare to discuss your previous experience in managing teams and driving sales within a leisure environment. Be ready to share specific examples of how you've successfully led a team or improved customer satisfaction in past roles.
✨Tip Number 4
Showcase your passion for the leisure industry during your interactions. Whether it's through your enthusiasm in conversations or by sharing your ideas for enhancing the health club's offerings, demonstrating your commitment can set you apart from other candidates.
We think you need these skills to ace Health Club Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in managing teams within a leisure club or spa environment. Include specific examples of your achievements in customer service, sales, and marketing to demonstrate your suitability for the Health Club Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the leisure industry and your hands-on approach. Mention how your previous experiences align with the responsibilities of recruiting and training staff, as well as developing the leisure and membership aspects of the business.
Highlight Relevant Skills: In your application, emphasise your proven track record in pool plant maintenance and your ability to manage departmental budgets. This will show that you understand the operational side of running a health club effectively.
Showcase Customer Focus: Demonstrate your excellent communication skills by providing examples of how you've successfully interacted with customers in the past. Highlight any initiatives you've taken to improve customer satisfaction, as this is crucial for the role.
How to prepare for a job interview at James Webber Recruitment
✨Showcase Your Leadership Skills
As a Health Club Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples from your past experiences where you successfully recruited, trained, or motivated your team, especially in a leisure or spa environment.
✨Understand the Business Side
Familiarise yourself with the sales and marketing aspects of a leisure club operation. Be ready to discuss how you've previously contributed to growing membership or improving customer engagement, as this will show your commercial awareness.
✨Emphasise Customer Service Excellence
Exceptional customer service is key in this role. Think of specific instances where you went above and beyond for customers, and be prepared to explain how you would instil this culture within your team.
✨Be Prepared for Hands-On Questions
Since the role requires being 'hands-on', expect questions about how you would manage day-to-day operations during the reopening phase. Consider scenarios where you had to juggle multiple responsibilities and how you handled them effectively.
