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- Tasks: Lead the front desk team and ensure exceptional guest experiences daily.
- Company: Join a vibrant hotel company known for its strong customer relationships.
- Benefits: Enjoy a competitive salary, bonuses, and great employee perks.
- Why this job: Be part of a friendly atmosphere where your leadership makes a difference.
- Qualifications: Experience in hotel management and excellent customer service skills required.
- Other info: Located in the heart of the City, perfect for urban enthusiasts.
The predicted salary is between 24800 - 34800 £ per year.
An exciting opportunity has arisen for an experienced Hotel Front Desk Manager to join a hotel company in the heart of the City.
The client is proud of their strong customer relationships and friendly atmosphere and are looking for an experienced Hotel Front Desk Manager who can deliver on the upkeep.
Salary: Up to £31,000 + Bonuses + Benefits
Front Office Manager - Hotels - City - 31k + Bonuses employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager - Hotels - City - 31k + Bonuses
✨Tip Number 1
Network with professionals in the hotel industry, especially those who work in front office roles. Attend local hospitality events or join online forums to connect with others and learn about potential job openings.
✨Tip Number 2
Research the specific hotel company you're applying to. Understanding their values, customer service philosophy, and any recent news can help you tailor your approach during interviews and show that you're genuinely interested.
✨Tip Number 3
Prepare for common interview questions related to front office management, such as handling difficult guests or managing a team. Practising your responses can help you feel more confident and articulate during the actual interview.
✨Tip Number 4
Showcase your leadership skills and experience in customer service during the interview. Be ready to provide examples of how you've successfully managed teams or improved guest satisfaction in previous roles.
We think you need these skills to ace Front Office Manager - Hotels - City - 31k + Bonuses
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Front Office Manager position. Tailor your application to highlight your relevant experience in hotel management and customer service.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality, particularly any experience as a Front Desk Manager. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to manage a front office effectively.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the company. Mention specific examples of how you've successfully managed front office operations in the past and how you can contribute to maintaining strong customer relationships.
Proofread Your Application: Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front Office Manager.
How to prepare for a job interview at James Webber Recruitment
✨Showcase Your Customer Service Skills
As a Front Office Manager, you'll be the face of the hotel. Be prepared to discuss specific examples of how you've handled customer complaints or enhanced guest experiences in your previous roles.
✨Know the Hotel's Values
Research the hotel company and understand their values and mission. This will help you align your answers with what they prioritise, especially their focus on strong customer relationships and a friendly atmosphere.
✨Demonstrate Leadership Experience
Highlight your leadership skills by discussing your experience managing a team. Be ready to share how you've motivated staff, resolved conflicts, and ensured smooth operations at the front desk.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving abilities. Think about potential challenges you might face as a Front Office Manager and how you would address them effectively.
