At a Glance
- Tasks: Lead the Front Office team to deliver exceptional guest experiences and operational excellence.
- Company: Join a luxury lifestyle hotel known for outstanding service and vibrant culture.
- Benefits: Competitive salary, career growth opportunities, and a dynamic work environment.
- Other info: Opportunity to inspire and develop a dedicated team in a prestigious hotel.
- Why this job: Be part of a team that creates memorable experiences for guests in a 5-star setting.
- Qualifications: Experience in luxury hotels, strong leadership skills, and a passion for hospitality.
The predicted salary is between 30000 - 40000 £ per year.
JWR is delighted to be partnering with an exceptional luxury lifestyle hotel in the search for an experienced and highly motivated Front Office Manager. This is a fantastic opportunity to join a market-leading property renowned for its outstanding guest experience, impeccable service standards, and vibrant culture. We are seeking a charismatic hospitality professional who can inspire teams, drive operational excellence, and deliver a truly memorable guest journey.
The Role
As Front Office Manager, you will take full responsibility for the Front Office operation, leading from the front and ensuring every guest receives a seamless and personalised experience from arrival through to departure. You will oversee Reception, Guest Services and Night Operations, while developing a highly engaged team focused on exceeding guest expectations and achieving operational excellence.
About You
The successful candidate will possess:
- Previous experience as a Front Office Manager within a luxury 5-star hotel environment
- A proven track record of delivering exceptional guest satisfaction scores
- Strong leadership, coaching and people development skills
- Experience managing budgets, payroll and departmental performance
- Excellent communication and stakeholder management abilities
- Strong commercial awareness with a focus on upselling
Front Office Manager employer: James Webber Recruitment
Join a prestigious luxury lifestyle hotel that prioritises exceptional guest experiences and fosters a vibrant work culture. As a Front Office Manager, you will benefit from a supportive environment that encourages professional growth and development, while being part of a team dedicated to operational excellence and memorable guest journeys. With competitive benefits and a focus on employee engagement, this is an outstanding opportunity for those looking to thrive in the hospitality industry.
