Front Office Manager | 4-Star Hotel Preston £35,000 - £37,000 per year Are you an experienced Front Office Manager or an ambitious Assistant Front Office Manager ready for the next step? We're looking for a passionate hospitality professional to lead the front office operation of a busy 100+ bedroom 4-star hotel with a strong corporate, leisure and conference business. This is an excellent opportunity to join a well-established property where guest experience , team development and operational excellence are at the heart of everything we do. What You'll Be Doing Leading Reception and Night teams to deliver exceptional guest experiences Coaching, developing and motivating a high-performing front office team Managing rotas, performance and departmental standards Working closely with Housekeeping, Reservations and Sales teams to maximise revenue opportunities Ensuring smooth day-to-day operations and resolving guest issues professionally Driving service standards and guest satisfaction scores About You Experience within a Front Office leadership role in a hotel environment Strong knowledge of Opera PMS A hands-on leadership style with...
