At a Glance
- Tasks: Lead the Front Office team to deliver exceptional guest experiences in a luxury hotel.
- Company: Exciting luxury lifestyle hotel known for its distinctive style and outstanding service.
- Benefits: Competitive salary, excellent benefits, and opportunities for professional growth.
- Other info: Join a dynamic team with a commitment to creating memorable guest journeys.
- Why this job: Be part of a vibrant environment where you can make a real impact on guest satisfaction.
- Qualifications: Experience in hospitality management and a passion for delivering exceptional service.
The predicted salary is between 30000 - 32450 £ per year.
JWR is delighted to be working with an exciting luxury lifestyle hotel to recruit an experienced and passionate Front of House Manager. This is an outstanding opportunity for a hospitality professional who thrives on delivering exceptional guest experiences and leading high-performing teams within a vibrant, design-led environment. The hotel is renowned for its distinctive style, outstanding service standards, and commitment to creating memorable guest journeys.
As Front of House Manager, you will play a pivotal role in ensuring every guest receives a seamless and personalised experience from arrival through to departure.
The Role
Reporting to the Hotel Manager, you will lead the Front Office operation, ensuring the highest standards of guest service, operational excellence, and team engagement.
Key responsibilities include:
- Leading and inspiring the Front Office, Reception, Guest Services and Nights teams
- Delivering exceptional guest satisfaction and memorable guest experiences
- Managing daily front office operations and ensuring service standards consistently exceed expectations
- Driving upselling opportunities and maximising room revenue
- Managing staffing levels, rotas, recruitment, training and development
Front of House Manager employer: James Webber Recruitment
Join a prestigious luxury lifestyle hotel that prioritises exceptional guest experiences and fosters a vibrant, design-led work environment. As a Front of House Manager, you will benefit from competitive salary packages, excellent benefits, and ample opportunities for professional growth within a supportive team culture that values innovation and excellence in service delivery.
