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For Companies At a Glance
- Tasks: Lead the Front Office team and ensure exceptional guest experiences.
- Company: Join a well-established 4-star hotel in Derby, known for its quality service.
- Benefits: Enjoy a competitive salary with bonuses and opportunities for career growth.
- Why this job: Be part of a dynamic environment where your leadership makes a real impact.
- Qualifications: Experience in hospitality management is essential; strong leadership skills are a must.
- Other info: Ideal for those passionate about customer service and team collaboration.
The predicted salary is between 28000 - 42000 £ per year.
Job Description
Front Office Manager 4-Star Branded Hotel
Location:Derby, East Midlands
Salary: Circa £35,000 + up to 10% bonus
Lead a Talented Front Office Team at a Prestigious 4-Star Hotel in Derby
Be the face of a prestigious international 4-star hotel in Derby, leading a talented Front Office team at the heart of the guest experience. With 100+ rooms and extensive meeting & event facilities, this exciting oppo…
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Front of House Manager employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front of House Manager
✨Tip Number 1
Familiarise yourself with the specific brand of the hotel you're applying to. Understanding their values, customer service standards, and unique selling points will help you demonstrate your alignment with their vision during interviews.
✨Tip Number 2
Network within the hospitality industry, especially in the East Midlands area. Attend local events or join online forums where you can connect with current or former employees of the hotel. This could provide you with insider information and potentially a referral.
✨Tip Number 3
Prepare to discuss your experience with managing teams and handling guest complaints effectively. Use specific examples from your past roles to illustrate your leadership skills and ability to maintain high service standards under pressure.
✨Tip Number 4
Research common challenges faced by Front Office Managers in similar establishments. Being able to discuss these challenges and how you would address them can set you apart as a proactive candidate who is ready to tackle the role head-on.
We think you need these skills to ace Front of House Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Front Office Manager position. Tailor your application to highlight your relevant experience in managing front office operations.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your previous roles in hospitality management. Emphasise your leadership skills, guest service experience, and any achievements that demonstrate your capability to manage a busy front office.
Write a Strong Cover Letter: Your cover letter should express your enthusiasm for the role and the hotel. Mention why you are a good fit for the position and how your experience aligns with the hotel's values and goals. Be sure to include specific examples of your past successes in similar roles.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Front Office Manager.
How to prepare for a job interview at James Webber Recruitment
✨Know the Property Inside Out
Before your interview, make sure to research the hotel thoroughly. Understand its history, values, and the services it offers. This knowledge will help you demonstrate your genuine interest in the role and how you can contribute to the hotel's success.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved guest satisfaction. Highlighting your leadership style will show that you're ready for the responsibilities of the role.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities. Think of scenarios you might face in a busy hotel environment, such as handling a difficult guest or managing staff during peak times. Practising your responses will help you feel more confident during the interview.
✨Emphasise Guest Experience
In the hospitality industry, guest experience is paramount. Be ready to discuss your approach to enhancing guest satisfaction and any initiatives you've implemented in previous roles. This will show that you understand the importance of creating memorable experiences for guests.
