At a Glance
- Tasks: Lead and inspire the housekeeping team to maintain luxury standards.
- Company: Stunning luxury country hotel in beautiful Dorset.
- Benefits: Up to £50k salary, performance bonuses, and enhanced benefits.
- Other info: Opportunity for ongoing training and professional development.
- Why this job: Shape guest experiences in a high-end environment with a supportive culture.
- Qualifications: Experience in luxury hotels and strong leadership skills required.
The predicted salary is between 47500 - 52500 € per year.
Luxury Country Hotel - Dorset
JWR is delighted to be working with a stunning luxury countryside hotel in Dorset, seeking an experienced and detail-driven Head Housekeeper to lead its housekeeping operation. This is a key leadership role within a beautifully appointed, destination-led property, offering the opportunity to shape standards, lead a dedicated team, and ensure every guest experience is delivered to the highest possible level.
The Package
- Salary up to £50k (DOE)
- Performance-based bonus & discretionary service charge
- Enhanced benefits package
- Ongoing training & professional development
- Supportive, high-quality working environment
- Support with accommodation / relocation
The Role
As Head Housekeeper, you will take full responsibility for the housekeeping function across the hotel, ensuring impeccable standards throughout guest rooms, public areas, and external spaces. You will:
- Lead, inspire and develop the housekeeping team, setting the tone for excellence
- Oversee all cleaning procedures, room presentation, turn-down service and replenishment
- Conduct regular inspections to ensure luxury standards are consistently met
- Manage rotas, staffing levels, and departmental scheduling
- Maintain control of budgets, stock, and procurement of supplies and amenities
- Coordinate with external providers including laundry, linen and specialist services
- Ensure compliance with Health & Safety, COSHH and operational procedures
- Handle guest requests, feedback and any service recovery professionally
- Work closely with senior management to drive continuous improvement across the department
Requirements
- Proven experience in a senior housekeeping role within a luxury hotel environment
- A hands-on leader with exceptional attention to detail
- Highly organised with strong operational and time management skills
- Professional, polished and guest-focused in approach
- Strong communicator with the ability to build relationships across all departments
- Flexible and adaptable, with a willingness to support across varied operational demands
- Strong IT skills and familiarity with PMS systems
- Full UK driving licence (due to location)
- Flexibility to work early mornings, evenings and weekends
This is a fantastic opportunity to join a high-end, countryside property where standards, guest experience and team culture are at the heart of everything.
Head Housekeeper - Luxury Country Hotel in Bridport employer: James Webber Recruitment
Join a prestigious luxury country hotel in Dorset, where you will be part of a supportive and high-quality working environment that prioritises excellence and guest satisfaction. With an attractive salary package, performance-based bonuses, and ongoing training opportunities, this role as Head Housekeeper offers the chance to lead a dedicated team while enjoying the beauty of the countryside. The hotel is committed to employee growth and provides assistance with accommodation and relocation, making it an ideal employer for those seeking a rewarding career in hospitality.
StudySmarter Expert Advice🤫
We think this is how you could land Head Housekeeper - Luxury Country Hotel in Bridport
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who have worked in luxury hotels. They might know about openings or can put in a good word for you.
✨Tip Number 2
Prepare for interviews by researching the hotel’s values and standards. Be ready to discuss how your experience aligns with their luxury service expectations and how you can elevate their housekeeping team.
✨Tip Number 3
Showcase your leadership skills! During interviews, share specific examples of how you've inspired and developed your team in previous roles. This will demonstrate that you’re the hands-on leader they need.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who are proactive and eager to join our team.
We think you need these skills to ace Head Housekeeper - Luxury Country Hotel in Bridport
Some tips for your application 🫡
Tailor Your CV:Make sure your CV reflects the skills and experience that match the Head Housekeeper role. Highlight your leadership experience and attention to detail, as these are key for us in this position.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you're passionate about housekeeping and how you can elevate our luxury standards. Be genuine and let your personality come through.
Showcase Your Achievements:Don’t just list your duties; share specific achievements from your previous roles. Whether it’s improving guest satisfaction scores or streamlining cleaning processes, we want to see how you’ve made an impact!
Apply Through Our Website:We encourage you to apply directly through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Stuff
Before the interview, make sure you’re well-versed in the specifics of the Head Housekeeper role. Familiarise yourself with luxury hotel standards and be ready to discuss how your experience aligns with their expectations. This shows you’re not just interested, but genuinely knowledgeable about what they do.
✨Showcase Your Leadership Skills
As a Head Housekeeper, you’ll need to lead a team effectively. Prepare examples of how you’ve inspired and developed your previous teams. Think about specific situations where you’ve set high standards or improved processes, and be ready to share these stories during the interview.
✨Be Detail-Oriented
Attention to detail is crucial in this role. During the interview, highlight your meticulous nature by discussing how you ensure impeccable standards in housekeeping. You might even want to mention any systems or checklists you use to maintain quality, as this will resonate with their focus on excellence.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills, especially regarding guest feedback or service recovery. Think through potential scenarios you might face in a luxury hotel setting and how you would handle them. This will demonstrate your readiness to tackle challenges head-on.
