Overview
Front Office Manager - 4-Star Hotel | Birmingham | £36,000-£38,000 + Excellent Benefits
Take the lead in one of Birmingham\'s most-loved 4-star hotels and run a Front Office operation that consistently delivers exceptional guest experiences.
Whether you\'re an experienced Front Office Manager or a Reception Manager ready to step up, this is a senior rooms leadership role where your ideas are valued, your development is supported, and your impact is visible from day one.
Why this role stands out
- Lead the full Front Office department - including Reception, Night Manager, and Night Team - in a busy, branded hotel.
- Work with a respected hotel group known for investing in its people and offering genuine progression into Rooms Division or Operations Management.
- Take real ownership of service standards, guest experience, and team culture - your leadership will shape the guest journey.
- Join a hard-working but FUN team where people enjoy coming to work and supporting each other daily.
What you\\\'ll bring
- Strong experience as a Front Office Manager or senior Reception leader in a 4-star or high-volume hotel (independent o...