At a Glance
- Tasks: Lead and deliver unforgettable events at a prestigious 5-star hotel.
- Company: Luxury hotel company known for exceptional service and stunning venues.
- Benefits: Up to £39,000 salary, live-in opportunities, and great employee perks.
- Other info: Opportunities for ongoing training and career growth in luxury hospitality.
- Why this job: Join a dynamic team and create memorable experiences for guests.
- Qualifications: 3-5 years in events management with strong leadership skills.
The predicted salary is between 31200 - 46800 £ per year.
Our client is seeking an experienced and highly motivated Conference & Banqueting Manager to lead the planning, coordination, and delivery of all meetings, conferences, weddings, and events within our prestigious 5-star hotel in the Sussex areas. This is a senior operational role requiring exceptional attention to detail, outstanding guest service standards, and strong commercial awareness to ensure flawless event execution while maximising revenue and profitability.
Key Responsibilities
- Event Operations
- Oversee the end-to-end delivery of conferences, banquets, weddings, and private events.
- Ensure all events are executed to 5-star luxury standards, exceeding guest expectations.
- Conduct pre-event meetings, function sheet reviews, and operational briefings.
- Liaise closely with the Sales & Events team to ensure seamless handover from sales to operations.
- Be present during high-profile events to ensure smooth service delivery.
- Team Leadership
- Recruit, train, and develop the Conference & Banqueting team.
- Lead by example, maintaining a strong presence on the floor.
- Create rotas in line with forecasted business levels.
- Conduct regular performance reviews and training sessions.
- Financial & Commercial Management
- Manage departmental budgets, payroll costs, and stock control.
- Maximise revenue opportunities through upselling and efficient resource management.
- Monitor labour costs in line with business demand.
- Contribute to annual budgeting and forecasting processes.
- Guest Experience
- Build strong relationships with clients, wedding planners, and corporate bookers.
- Handle guest feedback professionally and proactively resolve any issues.
- Ensure personalised service for VIP and high-profile events.
- Health & Safety
- Ensure full compliance with food safety, licensing laws, and health & safety regulations.
- Conduct risk assessments for events.
- Maintain high standards of cleanliness and presentation throughout event spaces.
Candidate Profile
- Minimum 3-5 years' experience in a senior conference & banqueting or events management role within a 4- or 5-star hotel.
- Proven track record managing large-scale conferences and luxury weddings.
- Strong leadership and team development skills.
- Excellent organisational and time-management abilities.
- Commercially astute with experience managing budgets.
- Exceptional communication and interpersonal skills.
- Flexibility to work evenings, weekends, and public holidays as required.
Desirable
- Degree or diploma in Hospitality Management.
- Experience within a luxury or boutique hotel environment.
- Knowledge of event management systems (e.g., Opera, Delphi, or similar).
Personal Attributes
- Impeccable attention to detail.
- Calm under pressure with excellent problem-solving skills.
- Passion for luxury hospitality and guest service.
- Professional appearance and presentation.
- Proactive and solution-focused mindset.
What We Offer
- Competitive salary
- Service charge / gratuities
- Company pension scheme
- Staff meals on duty
- Employee discounts
- Ongoing training and career development opportunities
Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Birmingham employer: James Webber Recruitment
Join our prestigious 5-star hotel in East Sussex as a Conference & Banqueting Manager, where you will thrive in a dynamic and supportive work culture that prioritises exceptional guest service and employee development. With competitive salaries, live-in opportunities, and ongoing training, we empower our team to excel in their roles while enjoying the benefits of working in a luxurious environment that values attention to detail and professionalism. Experience the satisfaction of leading high-profile events and building lasting relationships in a company that truly invests in your growth and success.
StudySmarter Expert Advice🤫
We think this is how you could land Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Birmingham
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like James Webber Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to James Webber Recruitment
Don't be shy about reaching out to James Webber Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Conference & Banqueting Manager - 5* Hotel - Upto 39k + Live In in Birmingham
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about James Webber Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at James Webber Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
