At a Glance
- Tasks: Lead and manage a luxury spa, ensuring exceptional guest experiences and operational efficiency.
- Company: Elegant hotel company in the stunning Oxford countryside.
- Benefits: Up to £37k salary, performance bonuses, discounts, and professional development opportunities.
- Other info: Supportive team environment with opportunities for growth and training.
- Why this job: Join a prestigious team and enhance wellness experiences in a beautiful setting.
- Qualifications: Experience in luxury spa management and strong leadership skills required.
The predicted salary is between 37000 - 37000 £ per year.
Luxury Spa Manager needed for an Elegant Hotel Company - Up To 37k + Benefits - Oxfordshire Areas IMMEDIATE START. We are currently recruiting on behalf of our luxury hotel client based in the heart of Oxford. Nestled in a stunning countryside, this award-winning property combines elegant accommodation with first-class facilities, including a high-end spa, fine dining restaurant, and a commitment to exceptional guest experiences. The spa is a key part of the hotel's offering, attracting both residents and day guests seeking premium wellness treatments and tranquil relaxation. This is an exciting opportunity for a Spa Manager to take the lead in enhancing and expanding this already successful part of the business.
Job Purpose: To lead and manage the daily operations of the spa and wellness facilities within this luxury hotel, delivering exceptional guest experiences while ensuring operational efficiency, staff development, and financial success.
Key Responsibilities:
- Oversee the day-to-day operation of the spa, treatment rooms, wellness areas, and leisure facilities.
- Lead, train, and motivate a team of therapists, receptionists, and wellness staff to deliver five-star service.
- Drive revenue through effective marketing, promotions, upselling, and exceptional guest service.
- Ensure all treatments and therapies meet company standards and comply with health and safety regulations.
- Monitor stock levels, control costs, and manage spa budgets, payroll, and supplier relationships.
- Maintain a clean, safe, and welcoming environment for all guests and staff.
- Develop and implement spa packages, seasonal offers, and wellness programs aligned with guest demand and hotel objectives.
- Collaborate with the Sales & Marketing team to promote spa services and drive bookings.
- Act as the primary point of contact for VIP and regular spa guests, ensuring personalised service.
Person Specification:
Essential:
- Previous experience as a Spa Manager or Assistant Spa Manager or senior therapist in a luxury hotel, resort, or day spa.
- NVQ Level 3 in Beauty Therapy (or equivalent).
- Strong leadership skills with experience managing a team.
- Excellent customer service and communication skills.
- Commercial awareness with experience in budgeting, stock control, and achieving revenue targets.
- Knowledge of health and safety compliance and spa operational procedures.
- Flexible and willing to work weekends, evenings, and holidays as required.
Desirable:
- Experience with spa software systems (e.g., Premier, Zenoti, or Booker).
- Additional wellness qualifications (e.g., holistic therapies, yoga, fitness training).
- Knowledge of the local market and customer demographics in Sussex.
What We Offer:
- Competitive salary with performance bonuses.
- Discounts on hotel stays, dining, and spa treatments.
- Opportunities for professional development and training.
- Supportive team environment in a beautiful countryside/coastal location.
- Uniform and meals on duty.
Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Basingstoke employer: James Webber Recruitment
Join our prestigious luxury hotel in the heart of Oxfordshire, where we pride ourselves on creating an exceptional work environment that fosters personal and professional growth. As a Senior Therapist/Spa Manager, you will lead a dedicated team in a stunning countryside setting, enjoying competitive salaries, performance bonuses, and generous discounts on hotel stays and spa treatments. Our supportive culture encourages innovation and excellence, making it an ideal place for those passionate about delivering outstanding guest experiences.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Basingstoke
✨Tip Number 1
Network like a pro! Reach out to your connections in the luxury hospitality industry, especially those who might know about openings at hotels or spas. A friendly chat can sometimes lead to opportunities that aren't even advertised!
✨Tip Number 2
Show off your skills! If you have a portfolio of your work or any testimonials from previous clients, bring them along to interviews. It’s a great way to demonstrate your expertise and passion for delivering exceptional guest experiences.
✨Tip Number 3
Be proactive! Don’t just wait for job postings; reach out directly to the hotel or spa you’re interested in. Express your enthusiasm for their brand and ask if they have any upcoming opportunities. We love seeing candidates take the initiative!
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for roles like the Spa Manager position. Plus, it shows you’re serious about joining our team and helps us keep track of your application.
We think you need these skills to ace Senior Therapist/ Spa Manager - Luxury Hotel - Upto 37k in Basingstoke
Some tips for your application 🫡
Show Your Passion for Wellness:When writing your application, let your love for wellness and spa treatments shine through. We want to see how your experience aligns with our commitment to exceptional guest experiences, so share specific examples of how you've made a difference in previous roles.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter for this role. Highlight your leadership skills and any relevant experience in luxury settings. We appreciate when candidates take the time to connect their background with what we’re looking for in a Spa Manager.
Be Clear About Your Achievements:Quantify your successes where possible! If you've driven revenue or improved guest satisfaction scores, let us know the numbers. This helps us understand the impact you've had in your previous roles and how you can contribute to our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates. Plus, it shows us you're keen to join our team!
How to prepare for a job interview at James Webber Recruitment
✨Know Your Spa Inside Out
Before the interview, make sure you’re familiar with the spa's offerings and unique selling points. Research their treatments, wellness programmes, and any recent promotions. This will help you demonstrate your passion for the role and show that you’re ready to enhance their already successful business.
✨Showcase Your Leadership Skills
As a Spa Manager, you'll need to lead a team effectively. Prepare examples of how you've motivated and developed staff in previous roles. Think about specific situations where you’ve driven team performance or improved customer service, as this will highlight your leadership capabilities.
✨Demonstrate Commercial Awareness
Be ready to discuss how you’ve managed budgets, controlled costs, and achieved revenue targets in past positions. Bring along ideas for potential marketing strategies or seasonal offers that could attract more guests to the spa. This shows you understand the business side of things and are proactive about driving success.
✨Prepare for Customer Service Scenarios
Expect questions about handling difficult guests or ensuring exceptional service. Think of specific examples from your experience where you’ve gone above and beyond for a guest. This will illustrate your commitment to delivering five-star service and your ability to handle challenges gracefully.
