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- Tasks: Lead the Front Desk team and ensure top-notch guest experiences at a luxury hotel.
- Company: Join a prestigious recruitment agency representing a luxury hotel in Berkshire.
- Benefits: Enjoy a competitive salary and a package that reflects the luxury hotel environment.
- Why this job: Be part of a dynamic team and elevate guest experiences in a stunning setting.
- Qualifications: Strong leadership skills and flexibility for day and night shifts required.
- Other info: Opportunity to grow in a high-end hospitality environment.
The predicted salary is between 36000 - 60000 £ per year.
A leading recruitment agency is seeking an experienced Duty Manager for a luxury hotel in the Berkshire area. This role involves operational oversight, leading the Front Desk team, and ensuring the highest customer service standards are maintained.
The ideal candidate should have strong leadership skills and be flexible to work day and night shifts. Competitive package available, reflecting the luxury nature of the hotel.
5-Star Duty Manager: Front Desk Lead & Guest Experience employer: James Webber Recruitment
Contact Detail:
James Webber Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land 5-Star Duty Manager: Front Desk Lead & Guest Experience
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry and let them know you're on the lookout for a Duty Manager role. You never know who might have the inside scoop on openings or can put in a good word for you.
✨Tip Number 2
Show off your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've successfully led teams in the past. This will help them see you as the perfect fit for leading the Front Desk team.
✨Tip Number 3
Be flexible and ready to adapt! Since this role involves day and night shifts, make sure to express your willingness to work various hours. Employers love candidates who are open to flexibility, especially in the luxury hotel sector.
✨Tip Number 4
Apply through our website! We’ve got loads of resources to help you nail that interview and land the job. Plus, applying directly through us gives you a better chance of standing out in the crowd.
We think you need these skills to ace 5-Star Duty Manager: Front Desk Lead & Guest Experience
Some tips for your application 🫡
Show Off Your Leadership Skills: When you're writing your application, make sure to highlight your leadership experience. We want to see how you've successfully led teams in the past and how you can bring that expertise to our Front Desk team.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to reflect the specific requirements of the Duty Manager role. We love seeing candidates who take the extra step to connect their experience with what we’re looking for.
Emphasise Customer Service Excellence: Since this role is all about guest experience, make sure to showcase your commitment to high customer service standards. Share examples of how you've gone above and beyond for guests in previous roles – it’ll really make your application stand out!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process. Plus, it shows us you’re keen to join our team!
How to prepare for a job interview at James Webber Recruitment
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its values, services, and what sets it apart in the luxury market. This knowledge will help you demonstrate your genuine interest and show that you're ready to uphold their high standards.
✨Showcase Your Leadership Skills
As a Duty Manager, you'll need to lead a team effectively. Prepare examples from your past experiences where you've successfully managed a team or resolved conflicts. Highlight your leadership style and how it aligns with creating an exceptional guest experience.
✨Flexibility is Key
Since the role requires working day and night shifts, be ready to discuss your availability and flexibility. Share any previous experiences where you adapted to changing schedules or handled unexpected situations, showcasing your ability to thrive in a dynamic environment.
✨Customer Service Excellence
Luxury hotels pride themselves on outstanding customer service. Prepare to discuss specific instances where you've gone above and beyond for guests. Use these examples to illustrate your commitment to providing a memorable experience and how you would instil this ethos in your team.
