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- Tasks: Shape and deliver transformative training across luxury hotel properties.
- Company: Join a prestigious luxury hotel group focused on people and excellence.
- Benefits: Enjoy a competitive salary, discounts, free parking, and a supportive work environment.
- Why this job: Be part of a culture that values learning and development in a fun atmosphere.
- Qualifications: Experience in training or L&D, ideally in hospitality; strong communication skills required.
- Other info: Travel across UK properties is essential for this role.
The predicted salary is between 32000 - 48000 £ per year.
Make training transformational, not just transactional. Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients' learning and development strategy across all properties – existing and new.
The Training Officer package includes:
- A basic salary of IRO £40,000
- Complimentary Spa Day on your work anniversary
- Discounts on overnight stays and spa days
- 30% discount on food and drink whilst on property
- Free on-site parking
- Access to an employee assistance programme
- Comprehensive induction and ongoing training
- A fun, supportive, and inclusive work environment with development opportunities
The Role: As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You’ll go beyond the basics of training delivery and take ownership of the full learning cycle – from administration to strategic innovation.
Your responsibilities will include:
- Training Admin Excellence – Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard.
- Design & Delivery – Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties – travel is essential.
- Strategic Development – Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals.
- End-to-End Learning – Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching.
The required Training Officer Skills:
- Proven experience in a training or L&D role, ideally within hospitality or luxury environments
- Confident designing and delivering learning programmes, in-person and online
- Comfortable with LMS platforms and all aspects of training admin
- Strong understanding of CPD, coaching and apprenticeship pathways
- Able to travel regularly across our UK property portfolio
- Inspirational communicator with a strategic mindset
Contact Detail:
James Webber Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Manager
✨Tip Number 1
Familiarise yourself with the luxury hotel industry. Research current trends in training and development within hospitality, especially focusing on how luxury brands approach learning. This knowledge will help you speak confidently about your insights during interviews.
✨Tip Number 2
Network with professionals in the hospitality training sector. Attend industry events or join relevant online forums to connect with others who work in training roles. Building these relationships can lead to valuable referrals or insider information about job openings.
✨Tip Number 3
Prepare to discuss your experience with Learning Management Systems (LMS). Be ready to share specific examples of how you've used LMS platforms to enhance training delivery and track progress, as this is a key requirement for the role.
✨Tip Number 4
Showcase your ability to design engaging training programmes. Think of innovative training methods you've implemented in the past and be prepared to discuss how they positively impacted employee performance and engagement.
We think you need these skills to ace Training Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in training and development, particularly within hospitality or luxury environments. Use specific examples that demonstrate your ability to design and deliver impactful training programmes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for learning and development. Discuss how you can transform a transactional training approach into a culture of learning, aligning with the company's goals. Be sure to mention your experience with LMS platforms and your strategic mindset.
Showcase Your Communication Skills: As an inspirational communicator, it's essential to convey your ability to engage and motivate others. Use clear and concise language in your application, and consider including examples of successful training sessions you've delivered.
Highlight Your Flexibility: Since the role requires travel across properties, emphasise your willingness and ability to travel regularly. Mention any previous experiences where you successfully managed training across multiple locations.
How to prepare for a job interview at James Webber Recruitment Ltd.
✨Showcase Your Passion for Learning
As a Training Officer, your enthusiasm for learning and development is crucial. Be prepared to share examples of how you've previously inspired others to embrace training and development opportunities.
✨Demonstrate Strategic Thinking
The role requires a strategic mindset. Discuss how you have transformed training approaches in the past and how you plan to implement a future-focused learning culture that aligns with business goals.
✨Highlight Your Experience with LMS Platforms
Since managing the Learning Management System is part of the job, be ready to talk about your experience with LMS platforms. Share specific examples of how you've used these tools to enhance training delivery and administration.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in real-world training scenarios. Think of situations where you had to adapt your training methods or handle challenges, and be ready to discuss your approach and outcomes.
