Training Manager

Training Officer – Luxury Hotel Group

Make training transformational, not just transactional.

Join a prestigious luxury hotel group where people are at the heart of everything they do. We are seeking a passionate and driven Training Officer to shape, deliver and evolve our clients learning and development strategy across all properties – existing and new.

The Training Officer package.

• A basic salary of IRO £40’000
• Complimentary Spa Day on your work anniversary
• Discounts on overnight stays and spa days
• 30% discount on food and drink whilst on property
• Free on-site parking
• Access to an employee assistance programme
• Comprehensive induction and ongoing training
• A fun, supportive, and inclusive work environment with development opportunities

The Role

As Training Officer, you will play a key role in embedding a culture of learning and excellence across the luxury portfolio. You’ll go beyond the basics of training delivery and take ownership of the full learning cycle – from administration to strategic innovation.

Your responsibilities will include:

• Training Admin Excellence – Manage course registration, follow-up, training records, and maintain our Learning Management System (LMS) to the highest standard.
• Design & Delivery – Develop engaging and impactful training courses for all team levels. Deliver sessions across multiple properties – travel is essential.
• Strategic Development – Transform our current transactional approach into a future-focused Learning culture that supports long-term business and people goals.
• End-to-End Learning – Support the full employee lifecycle, with a particular focus on growing apprenticeships, continuous professional development (CPD), and senior team coaching.

The required Training Officer Skills

• Proven experience in a training or L&D role, ideally within hospitality or luxury environments
• Confident designing and delivering learning programmes, in-person and online
• Comfortable with LMS platforms and all aspects of training admin
• Strong understanding of CPD, coaching and apprenticeship pathways
• Able to travel regularly across our UK property portfolio
• Inspirational communicator with a strategic mindset