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For Companies At a Glance
- Tasks: Lead hotel operations, elevate guest experience, and inspire a high-performing team.
- Company: High-profile hotel in Liverpool with a focus on excellence.
- Benefits: Competitive salary, performance bonus, and full benefits package.
- Why this job: Shape the guest journey and drive success in a dynamic environment.
- Qualifications: Proven experience as a Hotel General Manager or strong No.2 ready to step up.
- Other info: Autonomy to innovate and excellent career growth opportunities.
The predicted salary is between 70000 - 85000 £ per year.
Hotel General Manager – Liverpool
Location: Liverpool
Salary: £70,000–£85,000 + Bonus + Benefits
James Webber Recruitment are recruiting a Hotel General Manager for a high-profile Liverpool hotel. We’re seeking a visible, results-driven leader who can elevate guest experience, sharpen commercial performance, and inspire a high-performing team across Rooms, F&B, Meetings & Events, and Front Office.
The Opportunity
- Lead overall hotel operations and culture, delivering five-star service standards.
- Own the P&L, budgeting, forecasting, and KPI delivery (RevPAR, GOP, NPS).
- Drive sales mix, pricing, and channel strategy with Revenue & Sales teams.
- Champion F&B quality, M&E conversion, and brand standards.
- Ensure full H&S, compliance, and audit readiness.
- Recruit, coach, and develop HODs; build succession and engagement.
The Ideal Candidate
- Proven Hotel General Manager (or strong No.2 ready to step up) within branded or quality independent hotels.
- Track record improving guest satisfaction and profitability in city hotels.
- Strong commercial acumen, analytical mindset, and confident with data-led decisions.
- Hands-on, empathetic leader; excellent stakeholder and owner relations.
- Strong background across Rooms and F&B, with M&E exposure.
What’s on Offer
- £70–85k base + performance bonus
- Autonomy to shape the operation and guest journey
- Career growth with a respected owner/operator
- Full benefits package
Locations
Hotel General Manager employer: James Webber Recruitment Ltd.
Contact Detail:
James Webber Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Network like a pro! Get out there and connect with industry professionals, attend events, and join relevant groups. You never know who might have the inside scoop on your dream Hotel General Manager role.
✨Tip Number 2
Show off your personality in interviews! Be yourself and let your passion for hospitality shine through. Remember, they’re looking for a leader who can inspire a team and elevate guest experiences.
✨Tip Number 3
Prepare for those tricky questions! Brush up on your knowledge of P&L, budgeting, and KPI delivery. Being able to discuss these topics confidently will show you’re ready to own the hotel’s operations.
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of opportunities waiting for you, and applying directly can give you a better chance of landing that Hotel General Manager position.
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your leadership experience. We want to see how you've inspired teams and improved guest satisfaction in your previous roles. Use specific examples to demonstrate your hands-on approach and empathetic leadership style.
Be Data-Driven: Since the role involves a lot of commercial acumen, don’t shy away from showcasing your analytical skills. Mention any experience you have with P&L management, budgeting, or using data to drive decisions. We love candidates who can back up their claims with numbers!
Tailor Your Application: Make sure your application speaks directly to the job description. Highlight your relevant experience in Rooms, F&B, and Meetings & Events. We’re looking for someone who understands the nuances of hotel operations, so be specific about your achievements in these areas.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of applications and ensures you don’t miss out on any important updates. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at James Webber Recruitment Ltd.
✨Know Your Numbers
As a Hotel General Manager, you'll need to be comfortable with P&L statements and KPIs. Brush up on your financial knowledge and be ready to discuss how you've improved profitability in previous roles. This shows you understand the commercial side of the business.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Talk about how you've inspired teams, improved guest satisfaction, or handled challenging situations. Being an empathetic leader is key, so share stories that demonstrate your hands-on approach.
✨Understand the Guest Experience
Research the hotel’s current guest experience and think about how you can elevate it. Be prepared to discuss specific strategies you would implement to enhance service standards and drive guest satisfaction. This will show your commitment to delivering five-star service.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills. Think about past challenges you've faced in hotel management and how you overcame them. This will help you demonstrate your analytical mindset and ability to make data-led decisions.