Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead hotel operations, elevate guest experience, and inspire a high-performing team.
- Company: High-profile hotel in Liverpool with a focus on excellence.
- Benefits: Competitive salary, performance bonus, and full benefits package.
- Why this job: Shape the guest journey and drive success in a dynamic environment.
- Qualifications: Proven experience as a Hotel General Manager or strong No.2 ready to step up.
- Other info: Autonomy to innovate and excellent career growth opportunities.
The predicted salary is between 60000 - 85000 £ per year.
Job Description
Hotel General Manager – Liverpool
Location: Liverpool
Salary: £70,000–£85,000 + Bonus + Benefits
James Webber Recruitment are recruiting a Hotel General Manager for a high-profile Liverpool hotel. We’re seeking a visible, results-driven leader who can elevate guest experience, sharpen commercial performance, and inspire a high-performing team across Rooms, F&B, Meetings & Events, and Front Office.
The Opportunity
- Lead overall hotel operations and culture, delivering five-star service standards.
- Own the P&L, budgeting, forecasting, and KPI delivery (RevPAR, GOP, NPS).
- Drive sales mix, pricing, and channel strategy with Revenue & Sales teams.
- Champion F&B quality, M&E conversion, and brand standards.
- Ensure full H&S, compliance, and audit readiness.
- Recruit, coach, and develop HODs; build succession and engagement.
The Ideal Candidate
- Proven Hotel General Manager (or strong No.2 ready to step up) within branded or quality independent hotels.
- Track record improving guest satisfaction and profitability in city hotels.
- Strong commercial acumen, analytical mindset, and confident with data-led decisions.
- Hands-on, empathetic leader; excellent stakeholder and owner relations.
- Strong background across Rooms and F&B, with M&E exposure.
What’s on Offer
- £70–85k base + performance bonus
- Autonomy to shape the operation and guest journey
- Career growth with a respected owner/operator
- Full benefits package
Hotel General Manager employer: James Webber Recruitment Ltd.
Contact Detail:
James Webber Recruitment Ltd. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel General Manager
✨Tip Number 1
Network like a pro! Attend industry events, connect with fellow hotel managers on LinkedIn, and don’t be shy about reaching out to people in your desired role. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Showcase your leadership skills! When you get the chance to chat with potential employers, share specific examples of how you've improved guest satisfaction or boosted profitability. Numbers speak volumes, so bring those stats along!
✨Tip Number 3
Be visible and approachable during interviews. Remember, they’re not just hiring your skills; they want to see if you fit into their team culture. Smile, engage, and let your passion for hospitality shine through!
✨Tip Number 4
Apply directly through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in the role and the company. Let’s get you that dream job!
We think you need these skills to ace Hotel General Manager
Some tips for your application 🫡
Show Your Leadership Style: When writing your application, let us see your unique leadership style shine through. Share examples of how you've inspired teams and elevated guest experiences in your previous roles. We want to know what makes you a hands-on, empathetic leader!
Highlight Your Commercial Acumen: Make sure to showcase your strong commercial acumen and analytical mindset. Include specific achievements related to P&L management, budgeting, and KPI delivery. We love data-led decisions, so don’t shy away from sharing numbers that demonstrate your success!
Tailor Your Application: Take the time to tailor your application to our hotel’s needs. Reference the key responsibilities and skills mentioned in the job description, like F&B quality and M&E conversion. This shows us you’ve done your homework and are genuinely interested in the role.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you don’t miss out on any important updates. Plus, it’s super easy – just a few clicks and you’re in!
How to prepare for a job interview at James Webber Recruitment Ltd.
✨Know Your Numbers
As a Hotel General Manager, you'll need to be comfortable with P&L statements and KPIs. Brush up on your financial knowledge and be ready to discuss how you've improved profitability in past roles. This shows you understand the commercial side of hotel management.
✨Showcase Your Leadership Style
Prepare examples that highlight your leadership skills. Think about times when you've inspired your team or improved guest satisfaction. Be ready to discuss your approach to coaching and developing Heads of Departments, as this is crucial for the role.
✨Understand the Guest Experience
Familiarise yourself with the hotel’s current guest experience metrics. Be prepared to suggest ways to elevate service standards and enhance guest satisfaction. Showing that you can think critically about the guest journey will set you apart.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations, like handling a guest complaint or managing a crisis. Practice your responses to these scenarios, focusing on your problem-solving skills and ability to maintain high standards under pressure.