At a Glance
- Tasks: Lead the front of house team and create an amazing customer experience.
- Company: James Watts, a cosy pub in Gatley with a friendly atmosphere.
- Benefits: Earn up to £13.50 per hour plus tips, weekly pay, and discounts.
- Other info: Flexible hours that fit around your schedule.
- Why this job: Join a passionate team and make a real difference in hospitality.
- Qualifications: Experience in hospitality and strong decision-making skills.
The predicted salary is between 13 - 13 £ per hour.
James Watts in Gatley is seeking a dedicated Duty Manager to oversee the front of house team and enhance customer experience. The ideal candidate will have a passion for hospitality, strong decision-making skills, and relevant supervisory experience.
Responsibilities include:
- Managing daily activities
- Upselling products
- Ensuring customer satisfaction in a cozy pub environment
Competitive pay of up to £13.50 per hour, plus tips, with various benefits including weekly pay and discounts.
Duty Manager - Front of House | Flexible Hours & Tips employer: James Watts
Contact Detail:
James Watts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Duty Manager - Front of House | Flexible Hours & Tips
✨Tip Number 1
Network like a pro! Chat with folks in the hospitality scene, whether it's at local events or online. You never know who might have the inside scoop on job openings.
✨Tip Number 2
Show off your personality during interviews! We want to see your passion for hospitality shine through. Share stories about how you've enhanced customer experiences in the past.
✨Tip Number 3
Be proactive! If you spot a pub or venue you love, don’t wait for them to post a job. Reach out directly and express your interest in joining their team.
✨Tip Number 4
Apply through our website! It’s super easy and ensures your application gets seen by the right people. Plus, we love seeing candidates who take that extra step!
We think you need these skills to ace Duty Manager - Front of House | Flexible Hours & Tips
Some tips for your application 🫡
Show Your Passion for Hospitality: When writing your application, let your love for the hospitality industry shine through. Share any relevant experiences that highlight your enthusiasm and commitment to providing excellent customer service.
Highlight Your Supervisory Experience: Make sure to mention any previous roles where you’ve managed a team or overseen operations. We want to see how your decision-making skills have positively impacted your past workplaces.
Tailor Your Application: Don’t just send a generic application! Take the time to customise your CV and cover letter to reflect the specific requirements of the Duty Manager role at James Watts. It shows us you’re genuinely interested.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates during the process.
How to prepare for a job interview at James Watts
✨Know the Pub Inside Out
Before your interview, make sure you familiarise yourself with James Watts in Gatley. Understand their menu, specials, and what makes their customer experience unique. This will show your genuine interest and help you answer questions about how you can enhance their service.
✨Showcase Your Supervisory Skills
Be ready to discuss your previous supervisory experience. Prepare specific examples of how you've successfully managed a team, resolved conflicts, or improved customer satisfaction. This will demonstrate your capability to oversee the front of house effectively.
✨Upselling Techniques Matter
Since upselling is part of the role, think of ways you’ve successfully upsold products in the past. Share these experiences during the interview to highlight your sales skills and how you can contribute to increasing revenue at the pub.
✨Emphasise Customer Satisfaction
Customer experience is key in hospitality. Be prepared to discuss how you would handle difficult situations or complaints. Show that you understand the importance of keeping customers happy and how it impacts the overall success of the pub.