At a Glance
- Tasks: Welcome clients and manage the reception area with a smile.
- Company: Join Purdey, a prestigious brand known for bespoke craftsmanship since 1814.
- Benefits: Gain valuable experience in a luxury environment while working part-time on Saturdays.
- Other info: Opportunity to connect with key decision-makers in a dynamic setting.
- Why this job: Be part of a historic brand and enhance your customer service skills.
- Qualifications: Strong communication skills and a passion for providing excellent service.
The predicted salary is between 12 - 15 € per hour.
Established in London in 1814, Purdey is world renowned for the finest craftsman-made side by side and over and under shotguns and double barrel and bolt action rifles, each one fully bespoke to their client's specifications and needs. Purdey's exclusive range of men and women's shooting and country clothing and accessories reflects the same attention to detail.
Working alongside the Reception staff and reporting to the Operations Manager, this person is responsible for assisting with all “front of house” services which include:
- Management of the appointment’s diary
- Processing customer payments
- Supporting colleagues with corporate events
- Ensuring the property is maintained to the highest standards
Please note, this is a part-time opportunity to work on Saturday only (8:30am-5pm) based at Purdey, The Royal Berkshire.
HOW WILL YOU MAKE AN IMPACT:
- Provide a warm welcome and assistance to clients before and after lessons
- Assist with the daily operation of the reception area and all associated tasks
- Manage the shared electronic appointments diary
- Raise and process customer payments
- Assist with the administration of on-site events and competitions
- Maintain cleanliness of all customer facing areas
- Assist colleagues in other areas of the business when necessary e.g. country store
HOW WILL YOU EXPERIENCE SUCCESS?
- Self-motivated, commercially minded, and hard working
- Outstanding system and IT skills
- Excellent customer service and communication skills
- Highly organised with an eye for detail
- Relationship manager
- Flexible with an appreciation for prompt communication to clients & colleagues
YOUR JOURNEY WITH US:
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals:
- Initial screening call with Richemont Talent Team
- 1st Interview with a member of the Purdey Management Team
- Final Interview with the Chairman / CEO
Receptionist (Part-time - Saturday) employer: James Purdey & Sons
Purdey is an exceptional employer, offering a unique opportunity to work in a prestigious environment steeped in history and craftsmanship. With a strong focus on employee development and a collaborative work culture, staff are encouraged to grow their skills while contributing to the legacy of bespoke luxury. The part-time role at The Royal Berkshire not only provides a chance to engage with discerning clients but also allows for a balanced work-life schedule, making it an ideal position for those seeking meaningful employment in a distinguished setting.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-time - Saturday)
✨Tip Number 1
Make sure you research Purdey and their values before your interview. Knowing about their bespoke craftsmanship and attention to detail will show that you're genuinely interested in the role and the company.
✨Tip Number 2
Practice your customer service skills! Since you'll be the first point of contact for clients, think of scenarios where you can demonstrate your warm welcome and assistance. Role-playing with a friend can help you feel more confident.
✨Tip Number 3
Be prepared to discuss your organisational skills. The role involves managing an appointments diary and supporting events, so have examples ready that showcase your ability to stay organised and handle multiple tasks efficiently.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed, and we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Receptionist (Part-time - Saturday)
Some tips for your application 🫡
Show Your Personality:When writing your application, let your personality shine through! We want to see who you are beyond your qualifications. A warm and friendly tone can go a long way, especially for a role like Receptionist where customer interaction is key.
Tailor Your Application:Make sure to tailor your application specifically for the Receptionist role at Purdey. Highlight your relevant experience and skills that match the job description. We love seeing how you can contribute to our team!
Be Clear and Concise:Keep your application clear and to the point. We appreciate well-structured applications that are easy to read. Avoid fluff and focus on what makes you the perfect fit for this part-time position.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures it gets to the right people. Plus, it shows you’re serious about joining our team at Purdey.
How to prepare for a job interview at James Purdey & Sons
✨Know Your Company
Before your interview, take some time to research Purdey. Understand their history, values, and what makes them unique in the world of bespoke firearms and country clothing. This knowledge will help you connect with the interviewers and show that you're genuinely interested in being part of their team.
✨Showcase Your Customer Service Skills
As a receptionist, you'll be the first point of contact for clients. Prepare examples of how you've provided excellent customer service in the past. Think about situations where you went above and beyond to assist someone, as this will demonstrate your ability to create a warm and welcoming environment.
✨Be Organised and Detail-Oriented
Since managing the appointments diary is a key responsibility, come prepared to discuss how you stay organised. You might want to share specific tools or methods you use to keep track of tasks and appointments, highlighting your attention to detail and ability to manage multiple responsibilities effectively.
✨Practice Your Communication Skills
Strong communication is essential for this role. Consider practising common interview questions with a friend or family member. Focus on articulating your thoughts clearly and confidently, as well as demonstrating your ability to listen and respond thoughtfully to questions during the interview.
