At a Glance
- Tasks: Welcome clients, manage appointments, process payments, and support events.
- Company: Join a prestigious shooting school with a friendly atmosphere.
- Benefits: Part-time hours on Saturdays, gain valuable experience in customer service.
- Other info: Opportunity to work in a dynamic environment with potential for growth.
- Why this job: Be the face of our brand and make a lasting impression on clients.
- Qualifications: Strong IT skills, excellent communication, and a passion for customer service.
The predicted salary is between 11.7 - 14.3 £ per hour.
Reporting to the Operations Manager, this person is responsible for assisting with all front of house services which include the management of the appointment's diary, processing customer payments, supporting colleagues with corporate events and ensuring the property is maintained to the highest standards. Please note, this is a part time opportunity to work on Saturday only (8:30am-5pm) based at Purdey, The Royal Berkshire Shooting School.
How Will You Make An Impact
- Provide a warm welcome and assistance to clients before and after lessons
- Assist with the daily operation of the reception area and all associated tasks
- Manage the shared electronic appointments diary
- Raise and process customer payments
- Assist with the administration of on-site events and competitions
- Maintain cleanliness of all customer facing areas
- Assist colleagues in other areas of the business when necessary e.g. country store
HOW WILL YOU EXPERIENCE SUCCESS?
- Self-motivated, commercially minded, and hard working
- Outstanding system and IT skills
- Excellent customer service and communication skills
- Highly organised with an eye for detail
- Relationship manager
- Flexible with an appreciation for prompt communication to clients & colleagues
Your Journey With Us
We aim to provide a valuable recruitment process, allowing you to gain exposure to some key decision makers and influencing individuals.
Receptionist (Part-time - Saturday only) in Pangbourne employer: James Purdey & Sons
At James Purdey & Sons, we pride ourselves on fostering a supportive and dynamic work environment at our picturesque location in Pangbourne. As a Weekend Front Desk & Events Assistant, you will not only engage with a diverse clientele but also have the opportunity to develop your skills in customer service and event management, all while being part of a dedicated team that values excellence and collaboration. We offer flexible working hours, a welcoming atmosphere, and the chance to grow within a prestigious brand known for its commitment to quality and tradition.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist (Part-time - Saturday only) in Pangbourne
✨Connect with the Community
Get involved in customer support communities online! Platforms like Reddit and specific Facebook groups can be goldmines for sharing opportunities and tips. You can find out about part-time roles that might not even be advertised yet — it's all about who you know!
✨Attend Local Job Fairs
Job fairs are perfect for snagging part-time gigs! Keep an eye out for local hiring events and career expos in your area. It’s a brilliant chance to meet representatives from companies like James Purdey & Sons and show off your personality in person.
✨Boost Your Visibility
Showcase your skills in online customer support forums or by offering help on platforms like Zendesk Community. A strong online presence can catch the eyes of recruiters and hiring managers looking for genuinely passionate candidates.
✨Apply Directly Through Us!
Don’t forget, applying through our website is one of the best ways to catch our attention. Tailor your application for the part-time customer support role at James Purdey & Sons and let us see your personality shine through!
We think you need these skills to ace Receptionist (Part-time - Saturday only) in Pangbourne
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, communication is key! Make sure your CV and cover letter highlight your ability to clearly convey information and resolve issues. Use examples that illustrate how you've helped customers or colleagues in the past.
Demonstrate Your Problem-Solving Abilities:Employers want to see how you tackle challenges. Include specific instances where you resolved a tough issue for a customer or improved a process. Real life scenarios are a great way to showcase your critical thinking and adaptability.
Tailor Your Application to Part-Time Work:Since this is a part-time role, be upfront about your availability in your cover letter. Highlight how you can balance work with your other commitments. It shows you're organised and committed to making the role work for both you and James Purdey & Sons.
Get Familiar with Our Brand:Before applying, take some time to learn about James Purdey & Sons and our approach to customer support. Mention in your cover letter why you're excited about supporting our customers specifically. It’ll show your enthusiasm and that you've done your homework!
How to prepare for a job interview at James Purdey & Sons
✨Show Off Your Communication Skills
In customer support, being able to communicate clearly and effectively is key. During the interview, make sure to demonstrate your listening skills and your ability to explain solutions simply. Use examples from past experiences where you resolved customer issues successfully.
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like ticketing systems (think Zendesk or Freshdesk) and chat software. If you’ve used any of these in previous roles or during your studies, be ready to chat about your experiences. Showing you can hit the ground running with these tools will impress James Purdey & Sons.
✨Highlight Your Flexibility
Since this is a part-time role, emphasise your ability to adapt to different shifts and your willingness to handle varying customer volumes. Share any experiences where you thrived in a fast-paced environment or juggled multiple tasks, which can highlight your time management skills.
✨Prepare for Scenario-Based Questions
Interviewers often love scenario-based questions in customer support roles. Be ready to tackle common customer situations, like how you'd handle an unhappy customer. Practising responses to these scenarios will showcase your problem-solving ability and customer service mindset, which James Purdey & Sons will surely appreciate.
