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- Tasks: Lead daily operations at our Liverpool Centre, ensuring effective service delivery.
- Company: Join James’ Place, a charity dedicated to supporting men in crisis.
- Benefits: Enjoy a collaborative work environment and potential for permanent employment.
- Why this job: Make a real impact by helping men in need while developing your management skills.
- Qualifications: Experience in people and operational management; proficiency in Office 365 is essential.
- Other info: This is a fixed-term role with a chance to go permanent.
The predicted salary is between 36000 - 60000 £ per year.
We are seeking a driven and experienced manager to oversee the operational side of our Liverpool Centre. This is a pivotal role within the team which focuses on coordinating activity across the service to ensure the safe and effective delivery of our intervention.
The successful candidate will manage the day to day running of the James’ Place centre, with oversight from the Liverpool Head of Centre. You will manage the centre environment through both resource management and by influencing and driving local culture.
The Centre Manager is responsible for line management of the Clinical Administrators and overseeing the processing of referrals to the service, ensuring men coming to James’ Place are welcomed warmly, within the expected timeframe and according to our values.
This role requires someone with excellent organisational, problem-solving and interpersonal skills who can work hands-on in a busy and potentially challenging environment. You will be collaborative and work closely with the local team and wider charity outside the Liverpool centre to ensure we have consistent, strong, and effective systems in place. This would include other Centre Managers in other James’ Place centres in the UK, the Senior Management Team, and potentially trustees.
We are looking for a forward thinking and proactive individual with experience of both people and operational management. The successful candidate will align with the James’ Place values of Focus, Respect, Bravery, Professionalism, Compassion, Collaboration and Hope, and be able to demonstrate these through everyday practices including supportive leadership and line management.
Your management and administrative skills will be highly valued in sustaining the clinical operations of James’ Place. You will need to be proficient in Office 365 software such as Word, Excel, PowerPoint, and Outlook, with the ability to manage Outlook cloud calendars, SharePoint, CRM databases, and shared inboxes.
The Centre Manager will often meet the men who come to James’ Place in suicidal crisis and so you will be able to demonstrate empathy and an ability to create a sense of calm while working in a sensitive and busy environment.
This is a fixed term role covering a 12-month secondment, with a possibility of becoming permanent.
Closing date: 9am Friday 11th July 2025
Centre Manager employer: James' Place
Contact Detail:
James' Place Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Centre Manager
✨Tip Number 1
Familiarise yourself with the values of James’ Place, such as Focus, Respect, and Compassion. During your interactions, whether in interviews or networking, make sure to demonstrate how you embody these values in your previous roles.
✨Tip Number 2
Network with current or former employees of James’ Place to gain insights into the organisational culture and operational challenges. This can help you tailor your approach and show that you understand the unique environment of the Liverpool Centre.
✨Tip Number 3
Prepare to discuss specific examples of your experience in operational management and people leadership. Think about situations where you've successfully managed a team or improved processes, as these will be key to showcasing your fit for the role.
✨Tip Number 4
Brush up on your skills with Office 365, especially Outlook and SharePoint. Being able to confidently discuss your proficiency with these tools during conversations will demonstrate your readiness to handle the administrative aspects of the Centre Manager role.
We think you need these skills to ace Centre Manager
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the responsibilities and requirements of the Centre Manager position. Highlight key skills such as organisational, problem-solving, and interpersonal abilities in your application.
Tailor Your CV: Customise your CV to reflect your experience in operational management and people management. Emphasise your proficiency in Office 365 and any relevant experience in a similar environment, particularly in mental health or charity sectors.
Craft a Compelling Cover Letter: Write a cover letter that showcases your alignment with the James’ Place values: Focus, Respect, Bravery, Professionalism, Compassion, Collaboration, and Hope. Use specific examples from your past experiences to demonstrate how you embody these values.
Proofread and Submit: Before submitting your application, proofread all documents for spelling and grammatical errors. Ensure that your application is complete and submitted through our website by the closing date.
How to prepare for a job interview at James' Place
✨Showcase Your Leadership Skills
As a Centre Manager, you'll need to demonstrate your ability to lead and manage a team effectively. Prepare examples of how you've successfully managed teams in the past, focusing on your supportive leadership style and how you align with the values of Focus, Respect, and Collaboration.
✨Demonstrate Problem-Solving Abilities
In this role, you'll face various challenges. Be ready to discuss specific situations where you've identified problems and implemented effective solutions. Highlight your organisational skills and how they contribute to maintaining a calm and efficient environment.
✨Familiarise Yourself with Relevant Software
Proficiency in Office 365 and other software is crucial for this position. Brush up on your skills with Word, Excel, PowerPoint, and Outlook. You might be asked about your experience managing calendars, SharePoint, and CRM databases, so be prepared to discuss these tools.
✨Emphasise Empathy and Compassion
Given the sensitive nature of the role, it's important to convey your ability to empathise with individuals in crisis. Prepare to share experiences where you've shown compassion and created a supportive atmosphere, especially in challenging situations.
