Head of Centre

Hours: Full time, 37.5 hours per week, Monday to Friday, 9:30am to 5:30pm

Contract Type: 16 month fixed term contract

Location: London

Reports to: Director of Clinical Services

We are seeking an experienced clinician to join us on a Fixed Term Contract to cover a period of maternity leave. This is a key role in the organisation, leading our James Place centre in London and taking overall responsibility for the clinical and operational management of the centre. The Head of Centre will lead a team of suicide prevention therapists and will take responsibility for clinical oversight and governance. The Head of Centre is the guardian of ethos, culture and tone of James Place.

Main duties of the job

The role will work alongside the centre manager, overseeing the day-to-day operations, managing budgets and HR, and ensuring the safe and effective delivery of our service. The Head of Centre is also responsible for managing and reporting on the results and caseload in London, ensuring these are communicated accurately and clearly. As the most senior clinician at James Place London, we expect you to be responsible for managing your own caseload which may involve up to 20% of your time. The Head of Centre plays a key role in raising the profile of James Place London and will work closely with our fundraising and communications team to ensure that we are engaging with a wide range of local stakeholders and partners to drive references to the centre. They will work closely with our broad range of referrals partners, including the NHS, community, and charity partners. They will also work closely with our outreach team to ensure that men in crisis can reach us directly. The role is expected to work highly collaboratively with other Heads of Centre and senior managers to work towards our strategic plan and meet our charitable objectives. The post holder must have a clear understanding of performance management of teams and individuals in teams and be able to ensure delivery from those they line manage. This will include ensuring that all suicide prevention therapists have minimal caseloads and achieve high quality outcomes.

Job responsibilities

• Leadership and Management

• Act as a senior leader in the organisation, building close working relationships across charity, and ensuring a culture of excellence and improvement in all our work in London.
• Work closely with clinical and non-clinical colleagues in the London centre and across the charity to further our mission to deliver urgent clinical services to men in suicidal crisis.
• Develop and grow partnership and fundraising opportunities within the changing landscape of mental health provision locally.
• Oversee management and maintenance of the building through management of the Centre Manager.
• Lead and supervise the clinical team in London, ensuring that every man who comes to James Place receives first class treatment and support.
• Maintain adequate staffing levels as guided by James Place policies and procedures, e.g. sickness absence, performance management.
• Ensure all staff members receive appropriate and adequate, internal and external supervision and that staff members receive appropriate PDRs and PDPs in line with the needs of the charity.
• Develop new and existing engagement and referral pathways, ensuring high quality and informed referrals in the centre.

• Be responsible for the clinical activity delivered at James Place in London, ensuring the safety of the men who use the service and their supporters.
• Report on clinical outcomes for London, ensuring timely and accurate data collection and analysis.
• Manage local clinical governance, including risk assessments, with support from the Director of Clinical Services.
• Report on clinical metrics and wider progress across the London centre on a weekly and monthly basis.
• Work closely with the Director of Clinical Services to manage evaluation and research, particularly around London for data and outcomes.
• Act as an expert user of our clinical information system.
• Ensure appropriate care and management of all service users and their supporters.
• Carry a clinical caseload (approximately 20 per cent of working time).
• Create an environment in which confidentiality, privacy and dignity are respected and clear with service users about limits of confidentiality.
• Ensure that the whole team is aware of and proficient in avoiding stigma and promoting social inclusion, equality, and diversity.
• Ensure that all staff are trained appropriately in suicide prevention and in the James Place intervention model.
• Ensure respect and sensitivity to service users' gender, sexual orientation, socioeconomic status, age, background (including cultural, ethnic and religious background) and any disability.
• Provide cover for other Heads of Centre if required.
• Lead incident reviews and ensure appropriate safeguarding of men in our care.
• Represent the charity externally at local safeguarding and risk management forums.

• Manage the Centre budget and develop an effective working relationship with our finance team, with support from senior management.
• Maintain accurate and auditable budget records.
• Represent James Place at a local level, establishing new relationships and continuing to foster established relationships with stakeholders.
• Represent James Place in the media and at events, sharing learnings and promoting our work.
• On occasion, represent James Place at a national level.
• Work closely and effectively with our local fundraiser and wider fundraising team, to meet agreed targets and KPIs, offering leadership and guidance on a local basis.

• Work closely with the Director of Clinical Services and other Executive Leadership Team members to deliver against the business plan and meet our charitable objectives.
• Promote the value and importance of service evaluation and support the London team to contribute towards the ongoing development of James Place.
• Work with the team to further our understanding of men and suicidal crisis.
• Work with the Director of Clinical Services to devise and deliver specific identified projects to support the wider aims and mission of the charity. This will include providing leadership to clinical quality groups.

Person Specification

• Qualifications

• Clinician with HCPC/Social Work England / BACP qualification/NMC/UCKP or equivalent i.e. psychotherapy, psychology, OT, mental health background.

• Demonstrable experience of being accountable for the delivery of care/support for people accessing mental health or therapy services.
• Experience delivering expert structured care in a mental health or therapy setting.
• Demonstrable experience of effective management of clinical and non-clinical staff.
• Able to plan and deliver therapy sessions.
• Ability to devise and deliver high quality presentations to stakeholders, funders, potential funders and academic partners.
• Demonstrate in-depth knowledge of the local health economy and be able to identify and break down barriers to the implementation of James Place.
• Experience of working with academic partners to enable evaluation and research.
• Ability to demonstrate resilience in challenging situations.
• Knowledge and understanding of suicide prevention.
• Open to innovation and new ways of working.
• Constructive and collaborative attitude.
• Demonstrable awareness of possible variations in the presentation of mental health problems in service users of different genders, ages, cultural, ethnic, and religious or other diverse backgrounds.
• Demonstrable experience of project management.
• Ability to devise and deliver plans to address organisational priorities including remedial action when necessary.
• Experience of managing a Mental Health/clinical team.
• Deep understanding of the impact of mental health/suicide.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.