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- Tasks: Join our subsidence team to manage and resolve building claims with hands-on inspections.
- Company: A leading firm specialising in subsidence claims across London and the South East.
- Benefits: Enjoy flexible remote work, a competitive salary, bonuses, and extensive health perks.
- Why this job: Make a real impact by helping homeowners while developing your skills in a supportive environment.
- Qualifications: Chartered or working towards chartership; strong background in building pathology required.
- Other info: Access over 15,000 courses for continuous learning and career growth from day one.
The predicted salary is between 36000 - 66000 £ per year.
Our client is seeking an experienced Building Consultant to join their specialist subsidence team, delivering a high-quality service in the diagnosis, management and resolution of domestic and commercial subsidence claims. This is a hybrid role involving remote working combined with regular site visits (approximately twice per week) across London and the South East. The successful candidate will play a key role in the subsidence division, contributing to the resolution of complex structural claims while engaging directly with homeowners, contractors and insurers. From initial inspections through to site investigations and repair strategy, this role is central to progressing and settling claims efficiently and professionally.
Key Responsibilities
- Manage a caseload of subsidence claims from instruction through to conclusion
- Conduct on-site inspections and remote assessments to diagnose structural damage
- Liaise with customers, explain findings and outline next steps clearly and empathetically
- Arrange and interpret site investigations, prepare technical reports and recommendations
- Report to insurer clients and drive claim resolution strategies forward
- Maintain records in accordance with internal processes and regulatory standards
Candidate Requirements
- Qualifications: Chartered or working towards chartership (e.g., MCIOB, MRICS, MICE); insurance-related qualifications such as CILA or CII are beneficial
- Experience: Strong background in building pathology, with specific knowledge of subsidence and drainage systems
- Technical Skills: Able to diagnose and manage structural issues and recommend appropriate mitigation and repair strategies
- Customer Focused: Clear communicator with the ability to manage expectations and deliver outstanding service
- Driving Licence: A full UK driving licence is essential
Remuneration & Benefits
- Salary between £45,000 and £55,000 depending on experience
- Bonus scheme of up to 25% of salary
- Car allowance
- 25 days annual leave plus bank holidays
- Self-Invested Personal Pension (SIPP)
- Flexible and remote working options
Health & Wellbeing
- Private healthcare plan (inclusive of pre-existing conditions)
- Life assurance
- Group income protection
- Employee assistance programme
Additional Perks
- Green car scheme, dental cover, cycle to work scheme, and season ticket loan
- Discounts on a wide range of products and services
Learning & Development: Our client provides access to a leading internal development platform, including over 15,000 courses and structured career pathways. Support is available for both professional and technical development, right from day one.
Subsidence Building Consultant (London Area) employer: James & Partners
Contact Detail:
James & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Building Consultant (London Area)
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in subsidence and building pathology. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in your field.
✨Tip Number 2
Network with professionals in the subsidence and building consultancy sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to opportunities within their organisations.
✨Tip Number 3
Prepare to discuss specific case studies from your past experience that highlight your problem-solving skills in managing subsidence claims. Being able to articulate these examples will set you apart during discussions with potential employers.
✨Tip Number 4
Showcase your customer service skills by preparing to share how you've effectively communicated complex information to clients in the past. This role requires empathy and clarity, so demonstrating these abilities will be crucial.
We think you need these skills to ace Subsidence Building Consultant (London Area)
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to grasp the key responsibilities and requirements. Highlight your relevant experience in managing subsidence claims and structural issues.
Tailor Your CV: Customise your CV to reflect your qualifications and experience related to building pathology and subsidence. Emphasise any chartership progress or insurance-related qualifications you possess.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and ability to communicate complex findings clearly. Mention specific examples of how you've successfully managed similar claims in the past.
Proofread Your Application: Before submitting, carefully proofread your application for any errors or inconsistencies. A polished application reflects your attention to detail, which is crucial in this role.
How to prepare for a job interview at James & Partners
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of building pathology, subsidence, and drainage systems during the interview. Be prepared to discuss specific cases where you've diagnosed structural issues and the strategies you implemented to resolve them.
✨Demonstrate Customer Focus
Since this role involves liaising with homeowners and insurers, it's crucial to show that you can communicate findings clearly and empathetically. Prepare examples of how you've managed customer expectations in previous roles.
✨Prepare for Site Inspection Scenarios
Expect questions about how you would conduct on-site inspections and remote assessments. Think through the steps you would take to diagnose structural damage and be ready to explain your thought process.
✨Discuss Your Professional Development
With a focus on continuous learning, be ready to talk about your qualifications and any ongoing professional development. Mention any relevant courses or certifications, especially those related to insurance or building consultancy.
