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- Tasks: Join our subsidence team to manage and resolve building claims with hands-on inspections.
- Company: A leading firm specialising in subsidence claims across London and the South East.
- Benefits: Enjoy flexible remote work, a competitive salary, and a bonus scheme up to 25%.
- Why this job: Make a real impact by helping homeowners while developing your skills in a supportive environment.
- Qualifications: Chartered or working towards chartership; strong background in building pathology required.
- Other info: Access over 15,000 courses for continuous learning and career growth from day one.
The predicted salary is between 36000 - 66000 £ per year.
Our client is seeking an experienced Building Consultant to join their specialist subsidence team, delivering a high-quality service in the diagnosis, management and resolution of domestic and commercial subsidence claims. This is a hybrid role involving remote working combined with regular site visits (approximately twice per week) across London and the South East. The successful candidate will play a key role in the subsidence division, contributing to the resolution of complex structural claims while engaging directly with homeowners, contractors and insurers. From initial inspections through to site investigations and repair strategy, this role is central to progressing and settling claims efficiently and professionally.
Key Responsibilities
- Manage a caseload of subsidence claims from instruction through to conclusion
- Conduct on-site inspections and remote assessments to diagnose structural damage
- Liaise with customers, explain findings and outline next steps clearly and empathetically
- Arrange and interpret site investigations, prepare technical reports and recommendations
- Report to insurer clients and drive claim resolution strategies forward
- Maintain records in accordance with internal processes and regulatory standards
Candidate Requirements
- Qualifications: Chartered or working towards chartership (e.g., MCIOB, MRICS, MICE); insurance-related qualifications such as CILA or CII are beneficial
- Experience: Strong background in building pathology, with specific knowledge of subsidence and drainage systems
- Technical Skills: Able to diagnose and manage structural issues and recommend appropriate mitigation and repair strategies
- Customer Focused: Clear communicator with the ability to manage expectations and deliver outstanding service
- Driving Licence: A full UK driving licence is essential
Remuneration & Benefits
- Salary between £45,000 and £55,000 depending on experience
- Bonus scheme of up to 25% of salary
- Car allowance
- 25 days annual leave plus bank holidays
- Self-Invested Personal Pension (SIPP)
- Flexible and remote working options
Health & Wellbeing
- Private healthcare plan (inclusive of pre-existing conditions)
- Life assurance
- Group income protection
- Employee assistance programme
Additional Perks
- Green car scheme, dental cover, cycle to work scheme, and season ticket loan
- Discounts on a wide range of products and services
Learning & Development: Our client provides access to a leading internal development platform, including over 15,000 courses and structured career pathways. Support is available for both professional and technical development, right from day one.
Subsidence Building Consultant employer: James & Partners
Contact Detail:
James & Partners Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Subsidence Building Consultant
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in subsidence and building pathology. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in this specialised field.
✨Tip Number 2
Network with professionals in the industry, especially those who are already working as Building Consultants or in related roles. Attend relevant seminars or workshops to make connections that could lead to referrals or insider information about the job.
✨Tip Number 3
Prepare for practical assessments by reviewing case studies of subsidence claims. Being able to discuss real-life scenarios and how you would approach them can set you apart from other candidates.
✨Tip Number 4
Showcase your customer service skills during interviews. Since the role involves liaising with homeowners and insurers, emphasising your ability to communicate clearly and empathetically will highlight your suitability for the position.
We think you need these skills to ace Subsidence Building Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in building pathology and subsidence claims. Emphasise any qualifications like MCIOB, MRICS, or insurance-related certifications that align with the job requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your customer-focused approach and ability to manage expectations. Mention specific examples of how you've successfully resolved complex structural claims in the past.
Highlight Technical Skills: In your application, clearly outline your technical skills related to diagnosing structural issues and recommending repair strategies. This will demonstrate your capability to handle the responsibilities of the role effectively.
Showcase Communication Skills: Since the role involves liaising with homeowners and insurers, emphasise your communication skills in your application. Provide examples of how you've explained complex findings clearly and empathetically in previous roles.
How to prepare for a job interview at James & Partners
✨Showcase Your Technical Knowledge
Make sure to highlight your understanding of building pathology, subsidence, and drainage systems during the interview. Be prepared to discuss specific cases where you've diagnosed structural issues and the strategies you implemented for resolution.
✨Demonstrate Customer Focus
Since this role involves liaising with homeowners and insurers, it's crucial to convey your ability to communicate clearly and empathetically. Share examples of how you've managed customer expectations and delivered outstanding service in previous roles.
✨Prepare for Site Inspection Scenarios
Expect questions about how you would conduct on-site inspections and remote assessments. Think through your approach to diagnosing structural damage and be ready to explain your process step-by-step.
✨Discuss Your Qualifications and Development
Be ready to talk about your qualifications, such as MCIOB or MRICS, and any insurance-related certifications. Also, express your commitment to ongoing professional development and how you plan to utilise the learning opportunities provided by the company.
