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- Tasks: Provide professional admin support, manage client queries, and improve processes.
- Company: Join a leading UK company known for its supportive and fun team culture.
- Benefits: Enjoy hybrid working, free parking, pension, and holiday pay.
- Why this job: Gain valuable experience in a dynamic role with opportunities for growth and development.
- Qualifications: GCSEs in Maths and English, strong communication skills, and attention to detail required.
- Other info: Part-time hours increase to full-time; immediate start available.
Calling all fab Administrators available immediately! If you are looking to work for a UK leading company that is not only a company of choice to work for, but has a great supportive, fun team, then we have a great Administrator opportunity for you! This is covering a maternity leave for 12 months or so. It will start as part time, doing 25 hrs per week, but as of August, it will increase to 35 hrs per week (full time) for the duration of the contract.
Location: Houghton Regis, Beds. Hybrid working is possible after a successful period of training and development with 3/2 days between office and home respectively.
Salary: £12.81ph for the first 12 weeks rising to £13.81ph thereafter.
Benefits:
- Free parking
- Pension (after qualifying period)
- Hybrid
- Holiday pay
Days / Hours: Mon-Fri 9am-5pm (1 hr lunch break)
Overview of Role: You will be providing a professional administration service for the companies customers, internal and external and being a customer-focused role, it requires a positive and proactive approach.
Job Duties:
- Ensure administrative procedures meet the requirements.
- Assist in delivery of workload to ensure priority tasks are completed to agreed deadlines and objectives.
- Liaise with relevant personnel, internally and externally and assist in the continuous improvement of processes in regard to documentation, practices, implementation, operations and services offered by the company.
- Input and ensure correct validation of data into the database to ensure the correct locations, requirements, invoices etc are raised.
- Respond effectively to client queries and requirements in respect to the SLAs and escalate sensitive/urgent matters.
- Assist in the resolution of inquiries and highlight any potential process delays.
- Provide support and cover to team colleagues as appropriate.
- Deal with potentially sensitive and private data/information and liaise with internal and external clients to resolve relevant inquiries.
Skills and Experience Required:
- The ability and commitment to ensure the companies high level of service and excellent customer care is demonstrated at all times.
- Ability to work as a team player.
- Someone who takes ownership of their learning and development always looking to do a better job.
- Math and English (GCSE A – C or equivalent).
- Excellent written and verbal communication skills with the ability to build relationships with people at all levels.
- Accurate and thorough approach, with great attention to detail.
- Ability to work as an individual and also as a team member, providing support to the team when required.
- Willingness and ability to learn new tasks.
- Ability to work within defined procedures and to maintain confidentiality.
- Pro-active and able to use own initiative.
- Knowledge of Microsoft Excel and Word.
This is to start asap, so if you feel this is right up your street, then please send us your CV for immediate review. If you do not hear back within 3 working days, unfortunately you have been shortlisted on this occasion but please do keep an eye for other roles we may be able to help you with.
Temporary Administrator employer: James Newbury
Contact Detail:
James Newbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Temporary Administrator
✨Tip Number 1
Make sure to highlight your customer service skills during any conversations or interviews. Since this role is customer-focused, demonstrating your ability to handle client queries effectively will set you apart.
✨Tip Number 2
Familiarise yourself with the company’s values and culture. Showing that you align with their supportive and fun team environment can make a positive impression on the hiring managers.
✨Tip Number 3
Prepare examples of how you've successfully managed administrative tasks in the past. Being able to discuss specific instances where you met deadlines or improved processes will demonstrate your capability for this role.
✨Tip Number 4
If you have experience with Microsoft Excel and Word, be ready to discuss it. You might even want to mention any specific projects where you used these tools to enhance your administrative work.
We think you need these skills to ace Temporary Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that match the job description. Emphasise your administrative skills, attention to detail, and customer service experience.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific reasons why you want to work there and how your skills align with their needs.
Highlight Relevant Skills: In your application, clearly outline your proficiency in Microsoft Excel and Word, as well as your communication skills. Provide examples of how you've successfully worked in a team or handled customer queries.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at James Newbury
✨Show Your Customer Focus
Since this role is customer-focused, be prepared to discuss your previous experiences in providing excellent customer service. Share specific examples of how you've handled client queries and resolved issues effectively.
✨Demonstrate Attention to Detail
Highlight your ability to maintain accuracy in your work. You might want to mention any past roles where attention to detail was crucial, especially when dealing with sensitive data or documentation.
✨Emphasise Teamwork Skills
This position requires collaboration with colleagues, so be ready to talk about your experience working in teams. Discuss how you support team members and contribute to a positive team environment.
✨Prepare for Practical Scenarios
Expect to face practical scenarios during the interview that may test your problem-solving skills. Think about how you would handle prioritising tasks or resolving a client issue under pressure.
