At a Glance
- Tasks: Efficiently process customer orders and handle queries with a focus on detail.
- Company: Join a vibrant team in beautiful Stopsley, Luton.
- Benefits: Enjoy 28 days holiday, pension, and free parking.
- Other info: Flexible hours and a friendly workplace await you!
- Why this job: Kickstart your career in a supportive environment with growth potential.
- Qualifications: Experience in administration and customer service is essential.
Fab opportunity for a confident individual with great, fast accurate keyboard skills and great attention to detail! We are recruiting for a temp to perm Sales Order Processor!
Duration: temp to perm
Location: Based in gorgeous offices in Stopsley, Luton
Hours: Mon to Fri - 8.30am - 5.00pm (37.5 hrs per week)
Rate of Pay: £13.45ph plus holiday pay. When permanent, this is £26227 p.a.
Benefits:
- 28 days holiday inc bank hols
- Pension (after qualifying period)
- Free on-site parking
- Lovely break out and kitchen areas
Key Responsibilities:
- The order processor's main responsibility is to enter high volume customer orders efficiently and accurately into the CRM.
- Making outbound calls to customers to resolve any issues or for clarification of information relating to their account/order.
- Organising and coordinating collections and deliveries.
- Carrying out customer service follow up calls.
- Handle customer queries and complaints either over the phone or via email.
- Ensuring the customer information is kept up to date.
- Handling returns for customers and estimating handling charges.
- Coordinating with other departments.
- Scanning and filing of orders and other documentation.
- Provide general administration including handling general enquiries over the phone/email.
- Assisting other team members with orders and helping other departments when the need arises.
- Supporting the Sales Department with catalogue requests and follow up calls along with new customer follow up calls.
What would make you a good candidate for this role?
- Previous administration and phone-based customer service experience.
- Great, proven customer services.
- Committed to achieving the highest standards and work ethics.
- Great attention to detail, both numerically and written as there is a lot of data entry of orders.
- Highly organised with the ability to prioritise tasks in order of importance.
- Confident with clear written and verbal communication skills.
- Self-motivated and crucially a ‘can-do’ attitude.
- MS Office (Excel, Word, and Outlook).
- Full rights to work in the UK (no student visas please, we need full rights to work in the UK).
So, if you are looking for a career opportunity and can start asap, have great engaging phone skills, good command of English verbal and written as there is a lot of phone and written work liaising with all people across many locations, and proven b2b customer experience, then please send your CV to James Newbury Appointments for immediate review.
Sales Order Administrator in Luton employer: James Newbury
Join a dynamic team as a Sales Order Administrator in our beautiful Stopsley, Luton offices, where we prioritise employee well-being and professional growth. Enjoy a supportive work culture with generous benefits including 28 days of holiday, a pension scheme, and free on-site parking, all while working in a vibrant environment that fosters collaboration and excellence. This role offers the chance to develop your skills in a fast-paced setting, making it an ideal opportunity for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Sales Order Administrator in Luton
✨Tip Number 1
Get your game face on! When you’re applying for the Sales Order Administrator role, make sure to showcase your phone skills. Practice answering common customer queries out loud so you sound confident and clear during any interviews or calls.
✨Tip Number 2
Don’t just sit back and wait for the job to come to you! Reach out to the company directly through our website. A quick email or call can show your enthusiasm and might just give you an edge over other candidates.
✨Tip Number 3
Be prepared to talk numbers! Since attention to detail is key for this role, brush up on your data entry skills. You might be asked to demonstrate how you handle order processing or manage customer information accurately.
✨Tip Number 4
Show off your organisational skills! During interviews, share examples of how you’ve prioritised tasks in previous roles. This will highlight your ability to juggle multiple responsibilities, which is crucial for a Sales Order Administrator.
We think you need these skills to ace Sales Order Administrator in Luton
Some tips for your application 🫡
Tailor Your CV:Make sure your CV highlights your previous administration and customer service experience. We want to see how your skills match the role, so don’t be shy about showcasing your attention to detail and organisational abilities!
Craft a Catchy Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for the Sales Order Administrator role. Mention your confident communication skills and your ‘can-do’ attitude – we love that!
Show Off Your Tech Skills:Since the role involves a lot of data entry and using MS Office, make sure to mention your proficiency in Excel, Word, and Outlook. We need someone who can hit the ground running, so highlight any relevant experience you have with these tools.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fab opportunity. We can’t wait to see what you bring to the table!
How to prepare for a job interview at James Newbury
✨Master Your Keyboard Skills
Since the role requires fast and accurate keyboard skills, practice typing before your interview. Use online typing tests to improve your speed and accuracy. This will not only boost your confidence but also show your potential employer that you take the job seriously.
✨Show Off Your Attention to Detail
Prepare for the interview by reviewing common customer service scenarios. Be ready to discuss how you've handled details in past roles, especially when entering data or resolving customer issues. Highlighting specific examples will demonstrate your attention to detail.
✨Brush Up on Your Communication Skills
As you'll be making outbound calls and handling customer queries, practice clear and concise communication. Role-play with a friend or family member to simulate phone conversations. This will help you articulate your thoughts better during the actual interview.
✨Be Organised and Prioritise
The job requires excellent organisational skills, so come prepared with a plan for how you manage tasks. Discuss any tools or methods you use to stay organised, like to-do lists or digital planners. Showing that you can prioritise effectively will impress your interviewers.
