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- Tasks: Schedule appointments and manage customer communications with a friendly phone manner.
- Company: Join a caring not-for-profit organisation that values its employees.
- Benefits: Enjoy free parking, 28 days holiday pro rata, and a competitive salary.
- Why this job: Perfect for multitaskers who thrive in a supportive environment and want to make a difference.
- Qualifications: GCSE or equivalent, strong admin skills, and excellent communication abilities required.
- Other info: Part-time role, 21 hours per week, with potential for salary increase after 12 weeks.
Are you available for work as a Schedule Administrator for the next 2 to 3 months? Below covers everything you need to know about what this opportunity entails, as well as what is expected from applicants.
- Do you have an excellent phone manner?
- Are you good with Excel and Word?
- Do you have great customer communication skills?
- Are you happy to contact the company's customers to arrange convenient appointments to fit the customers' diaries?
- Being able to use Google Maps would be advantageous to help with scheduling the appointments.
- Sending invoices out for payment.
- A quick learner and being able to multitask is a must.
Salary: £12.21 to start with rising to £13.39ph after 12 weeks.
Benefits:
- Free parking
- 28 days holidays pro rata
Hours: Weds - Fri, 21 hours per week, 9am - 5pm (1 hour lunch).
Personal Specification:
- Good general standard of education to GCSE or equivalent level with strong admin and keyboard skills (or demonstrable & verifiable relevant work experience).
- PC literate with demonstrable experience of Microsoft Office applications and strong keyboard skills.
- Excellent communication skills.
- Ability to prioritise workload and meet deadlines.
- Good administrative and interpersonal skills.
- Honesty and integrity with some understanding of data protection.
- Excellent customer service skills – can recognise customers’ needs and strives to provide the best level of customer service.
This is a company of choice to work for and a not-for-profit organisation, so a company that really cares. If you feel you are the right individual that can offer a professional and engaging service and can commit to the contract and start ASAP, please send your details to us now. If you do not hear back within 3 working days, unfortunately, you have not been shortlisted on this occasion but please do keep an eye for alternative suitable roles and thank you for your application.
Appointment Scheduler employer: James Newbury
Contact Detail:
James Newbury Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Appointment Scheduler
✨Tip Number 1
Make sure to showcase your excellent phone manner during any pre-interview conversations. Practise speaking clearly and confidently, as this will reflect your communication skills and help you stand out.
✨Tip Number 2
Familiarise yourself with Google Maps and scheduling tools before the interview. Being able to demonstrate your ability to efficiently plan appointments will show that you're proactive and ready for the role.
✨Tip Number 3
Prepare examples of how you've successfully multitasked in previous roles. This will help illustrate your ability to handle various tasks simultaneously, which is crucial for the Appointment Scheduler position.
✨Tip Number 4
Research the company’s values and mission. Understanding their commitment to customer service and community can help you align your responses during the interview, showing that you’re a great fit for their team.
We think you need these skills to ace Appointment Scheduler
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience, especially in scheduling, administration, and customer service. Emphasise your proficiency with Microsoft Office applications like Excel and Word.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and explain how your skills align with the job requirements. Mention your excellent phone manner and ability to multitask, as these are key for the position.
Showcase Communication Skills: Since excellent communication is crucial, consider including examples of how you've successfully interacted with customers in previous roles. This could be in your CV or cover letter.
Highlight Relevant Experience: If you have experience using Google Maps for scheduling or sending invoices, make sure to mention this. It shows that you can handle the specific tasks required for the job.
How to prepare for a job interview at James Newbury
✨Show Off Your Communication Skills
Since the role requires excellent customer communication skills, be prepared to demonstrate your phone manner during the interview. Practice answering common questions clearly and confidently, as this will showcase your ability to engage with customers effectively.
✨Familiarise Yourself with Scheduling Tools
Make sure you are comfortable using tools like Google Maps for scheduling appointments. During the interview, mention any relevant experience you have with scheduling software or how you would approach organising appointments efficiently.
✨Highlight Your Multitasking Abilities
The job requires a quick learner who can multitask. Prepare examples from your past experiences where you successfully managed multiple tasks at once, and explain how you prioritised your workload to meet deadlines.
✨Demonstrate Your Admin Skills
As the role involves using Excel and Word, be ready to discuss your proficiency with these applications. You might even want to bring along a portfolio showcasing any relevant work you've done, such as reports or schedules, to illustrate your administrative capabilities.
