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- Tasks: Assist in maintaining the hotel's high standards of cleanliness and guest service.
- Company: Luxury 5-star hotel located in the heart of Mayfair, London.
- Benefits: Competitive pay and the chance to work in a prestigious environment.
- Why this job: Join a dynamic team and enhance your customer service skills in a luxury setting.
- Qualifications: 1 year of experience in a similar role and a strong customer service attitude.
- Other info: Ideal for those who thrive in a fast-paced, team-oriented environment.
We are looking for a House Porter for a 5* hotel in Central London, Mayfair (W1J). Do you have the right skills and experience for this role? Read on to find out, and make your application.
- Eligibility: Candidate must be legally eligible to work in the UK for full-time (not for students).
- Experience: At least 1 year of experience in Porter or similar operational roles within a luxury hotel environment in the UK.
- Customer Service: Excellent customer service attitude: Ability to interact professionally with guests and colleagues.
- Language: Good level of English.
- Attention to Detail: Cleanliness standards at 5* properties are extremely high.
- Physical Fitness: The role involves cleaning, lifting, moving items, and lengthy periods on your feet.
- Teamwork: You’ll work closely with housekeeping and other hotel teams.
House Porter employer: James Lewis Recruitment
Contact Detail:
James Lewis Recruitment Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land House Porter
✨Tip Number 1
Network like a pro! Reach out to friends or acquaintances in the hospitality industry. They might know of openings or can put in a good word for you, which can make all the difference.
✨Tip Number 2
Prepare for the interview by researching the hotel and its values. Show us that you understand what it means to work in a 5* environment and how you can contribute to maintaining those high standards.
✨Tip Number 3
Practice your customer service skills! Think of scenarios where you might need to interact with guests and rehearse how you'd handle them. A friendly attitude goes a long way in this role.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, we love seeing candidates who take the initiative!
We think you need these skills to ace House Porter
Some tips for your application 🫡
Show Off Your Experience: Make sure to highlight your previous experience in similar roles, especially in luxury hotels. We want to see how your background aligns with the high standards we uphold at our 5* property.
Customer Service is Key: Emphasise your customer service skills in your application. We’re looking for someone who can interact professionally with both guests and colleagues, so share any relevant examples that showcase your attitude and approach.
Attention to Detail Matters: Since cleanliness standards are super high in our hotel, mention any specific instances where your attention to detail made a difference. This will show us you understand the importance of maintaining our 5* reputation.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at James Lewis Recruitment
✨Know Your Stuff
Make sure you brush up on your experience in similar roles. Be ready to share specific examples of how you've maintained high cleanliness standards and provided excellent customer service in a luxury hotel environment.
✨Show Off Your Team Spirit
Since teamwork is key for this role, think of instances where you've collaborated effectively with others. Highlight your ability to work closely with housekeeping and other teams to ensure a seamless guest experience.
✨Demonstrate Your Attention to Detail
Prepare to discuss how you ensure cleanliness and organisation in your work. You might want to mention any specific cleaning protocols or standards you've adhered to in previous positions.
✨Be Ready for Physical Questions
Given the physical demands of the job, be prepared to talk about your fitness and stamina. Share experiences that showcase your ability to handle lifting, moving items, and being on your feet for long periods.
