At a Glance
- Tasks: Welcome guests and assist with their needs, creating a memorable first impression.
- Company: Reputable 4* hotel in the heart of London.
- Benefits: Competitive salary, supportive team, and career development opportunities.
- Other info: Join a dynamic team in a fast-paced environment.
- Why this job: Be the face of hospitality and make every guest feel special.
- Qualifications: Customer service experience and excellent communication skills.
The predicted salary is between 28800 - 43200 £ per year.
We are currently recruiting on behalf of a well-established 4* hotel in London for a Door Attendant to join their Front of House team. This is a fantastic opportunity for someone with a passion for hospitality who enjoys delivering exceptional guest service and creating outstanding first impressions.
The Role
As a Door Attendant, you will be the very first point of contact for guests arriving at the hotel. You will act as a true brand ambassador, ensuring every guest receives a warm, professional welcome and seamless assistance from arrival through to departure. You will play a key part in shaping the overall guest experience while maintaining the highest standards of presentation, organisation, and service at the hotel entrance.
Key Responsibilities
- Provide a warm and professional welcome to all arriving guests
- Assist guests with luggage on arrival and departure
- Support with transportation arrangements, including taxi bookings and pick-ups
- Ensure the driveway and hotel entrance are tidy, safe, and well organised
- Offer accurate information about the hotel and local attractions
- Coordinate closely with the Front Office team to ensure seamless guest service
- Manage luggage storage securely and maintain accurate records
- Assist guests with mobility requirements respectfully and attentively
- Follow all safety, security, and service procedures
- Maintain a polished and professional appearance at all times
About You
- Previous experience in customer service or hospitality preferred
- Fluent English (spoken)
- Excellent communication and interpersonal skills
- Professional, confident, and well-presented
- Highly organised with strong attention to detail
- Proactive and able to work well within a team
- Resilient and adaptable in a fast-paced environment
- Passionate about delivering exceptional guest experiences
What’s on Offer
- Competitive salary
- Opportunity to work within a reputable London hotel
- Supportive team environment
- Career development opportunities within hospitality
If you are personable, professional, and thrive in a guest-facing role, we would love to hear from you. Apply today via CV Library to be considered.
Doorman/Door Attendant employer: James Lewis Recruitment
Join a prestigious 4* hotel in London, where your role as a Door Attendant will not only allow you to showcase your passion for hospitality but also provide you with a supportive team environment that values exceptional guest service. With competitive salaries and ample career development opportunities, this is an ideal workplace for those looking to grow within the vibrant hospitality industry while making lasting impressions on guests from around the world.
StudySmarter Expert Advice🤫
We think this is how you could land Doorman/Door Attendant
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like James Lewis Recruitment. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to James Lewis Recruitment
Don't be shy about reaching out to James Lewis Recruitment directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Doorman/Door Attendant
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about James Lewis Recruitment and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at James Lewis Recruitment
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
