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- Tasks: Join our Protection Advice Team, handling client appointments and delivering top-notch service.
- Company: James Leighton Financial Services Ltd is a leading mortgage brokerage in the UK, known for rapid growth.
- Benefits: Enjoy flexible working, uncapped earnings, generous holiday, and exciting social events.
- Why this job: This role offers unlimited career progression and a chance to make a real impact.
- Qualifications: CeMAP qualified or equivalent, with strong communication skills and a customer-focused mindset.
- Other info: Hybrid working available after training; regular support from our Case Management team.
The predicted salary is between 36000 - 60000 £ per year.
Are you a qualified Protection Adviser, who is looking to take their career to the next level and beyond?
Are you doing your own lead generation? Not getting enough leads? Unqualified leads and low conversion? Not earning enough? Poor work/life balance? No career progression?
James Leighton Financial Services Ltd is a Top 50 mortgage producer nationally and ranks in the Top 5 of new build specialists.
We are looking for two highly organised individuals who can bring their experience into our Protection Advice Team. The successful candidates will need to be able learn and adapt very quickly in order to get up to four appointments per day.
All appointments are booked for you and clients have already agreed to use our service. Core documents including ID, income, bank statements, deposit proofs and a draft fact-find are provided pre-appointment. Our Case Management department support you and your customers throughout the entire protection process.
The successful candidates will need to possess exemplary communications skills, given the cultural and demographical variation of our clients, whilst also having an incredible eye for detail and a right-first-time approach.
James Leighton Financial Services Ltd is one of the fastest growing mortgage brokerages in the UK and as such has unlimited career progression opportunities. This role should also be seen as a gateway to team and divisional management pathways.
The ideal candidate will have the following credentials:
- CeMAP qualified (or equivalent)
- CAS status ideal but not essential
- Experience of pure protection
- Unfazed by, and experience of, a fast-paced, deadline-driven and telephone-based working environment
- Excellent problem-solving skills
- First-class inter-personal, customer handling and influencing skills
- Expert communicator; both written and verbal
- Full UK driving license preferred due to regular office attendance required.
- Able to demonstrate and evidence that they embody our Core Values:
Positive – Dependable – Flexible – Respectful Honest
Practicalities
- Monday to Friday (40 hrs per week) with flexibility to work weekends
- Occasional weekend overtime available
- Hybrid role once fully trained
- 3-4 protection appointments per day
- Home insurance referred
Key objectives
- Deliver a great service and first-class customer outcomes
- Maximise same day submissions
- Achieve 95%+ error-free, right-first-time, provider submissions
- Receive great customer reviews
- Maximise diary capacity
Remuneration & Terms
- Permanent & full-time role
- Realistic OTE £45,000-£70,000 uncapped; dependent on experience
- 20 Days holiday, increasing by 1 day per annum of service up to a maximum of 25 days + Bank Holidays
- 9 months probation
- NEST pension
- Core Values bonus scheme
- Biannual Employee Awards scheme with voucher prizes
- Regular social events
- Enhanced staff referral commission
Contact Detail:
James Leighton Financial Services Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Protection Adviser in Derby
✨Tip Number 1
Familiarise yourself with the specific requirements of the Protection Adviser role. Understand the importance of having a CeMAP qualification and how it relates to your ability to provide excellent service. This knowledge will help you articulate your qualifications effectively during interviews.
✨Tip Number 2
Network with current or former employees of James Leighton Financial Services Ltd. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and demonstrate your fit for the team.
✨Tip Number 3
Prepare to discuss your experience in lead generation and client management. Since all appointments are pre-booked, focus on how you can maximise these opportunities and convert leads into satisfied clients, showcasing your problem-solving skills.
✨Tip Number 4
Highlight your adaptability and ability to thrive in a fast-paced environment. Be ready to share examples from your past roles where you successfully managed multiple tasks or appointments, as this will demonstrate your capability to meet the demands of the position.
We think you need these skills to ace Protection Adviser in Derby
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your qualifications as a Protection Adviser, including your CeMAP qualification and any relevant experience in pure protection. Emphasise your communication skills and ability to work in a fast-paced environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the role and the company. Mention how your skills align with their core values: Positive, Dependable, Flexible, Respectful, and Honest. Use specific examples from your past experiences to illustrate your points.
Highlight Relevant Experience: In your application, focus on your experience with lead generation and client management. Discuss how you have successfully handled appointments and provided excellent customer service in previous roles.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A right-first-time approach is crucial, especially given the emphasis on attention to detail in the job description.
How to prepare for a job interview at James Leighton Financial Services Limited
✨Showcase Your Communication Skills
As a Protection Adviser, you'll need to demonstrate exemplary communication skills. Prepare to discuss how you've effectively communicated with clients from diverse backgrounds in the past. Use specific examples to highlight your ability to adapt your communication style to suit different audiences.
✨Emphasise Your Problem-Solving Abilities
Given the fast-paced nature of the role, it's crucial to showcase your problem-solving skills. Think of scenarios where you've successfully navigated challenges or resolved client issues. Be ready to explain your thought process and the outcomes of your actions.
✨Demonstrate Attention to Detail
With a right-first-time approach being essential, prepare to discuss how you ensure accuracy in your work. Bring examples of how you've maintained high standards in documentation or client interactions, and be ready to explain your methods for double-checking your work.
✨Align with Core Values
James Leighton Financial Services Ltd values positivity, dependability, flexibility, respect, and honesty. Familiarise yourself with these core values and think of examples from your experience that illustrate how you embody them. This will show that you're not just a fit for the role, but also for the company culture.
