At a Glance
- Tasks: Manage route planning and ensure top-notch customer service in a dynamic transport environment.
- Company: Join James Latham, a leading family-owned timber distributor with a rich history.
- Benefits: Enjoy competitive salary, pension contributions, bonuses, and comprehensive health support.
- Other info: Flexible working hours with opportunities for personal and professional development.
- Why this job: Be part of a friendly team that values innovation and career growth.
- Qualifications: Experience in transport planning, strong IT skills, and excellent customer service abilities.
The predicted salary is between 30000 - 40000 € per year.
As a Transport Planner at Lathams you will support the current transport operation in the management of route planning and customer service, ensuring every customer receives excellent customer service. You will provide the communication link between customers and drivers and keep sales informed of all failed services or significant delays. You will be expected to review driver routes and plan to maximise efficiency, taking into account your driver’s daily activities in line with the Working Time Directive and Driving hours. You will also supervise and manage driver workloads and monitor driver performance.
Responsibilities
- You will be a competent decision maker, highly motivated and enthusiastic, preferably with load planning experience from your prior experience working as Transport Planner or similar.
- You will need excellent administrative and IT skills and enjoy working as part of a team but also be able to manage your own workload, under pressure and to deadlines.
- Previous experience within a fast-paced transport planning position would be advantageous as would experience of using system-based planning tools.
- Good geographical knowledge will be necessary as will strong customer service skills.
Schedule
We have two available positions for this role based at our Leeds site, one starting at a negotiable start time of around 6am and the other late morning to cover into the evening till 10pm.
Benefits
You’ll be working in a well-equipped environment which provides opportunities to develop and grow your career. You will be part of a friendly team that continually seeks out new and innovative products and better ways to serve its customers. Benefits include a competitive salary, up to 7.5% matched pension contributions, bonus schemes, a Health Cash Plan, life assurance and a free employee assistance program offering mental health, well-being, financial, and legal support.
About the Company
James Latham is one of the UK's largest independent trade distributors of timber, panels and decorative surfaces. As a long-established, family-owned business with history back to 1757, we believe our success is down to our employees and are proud to say that many of our team stay with us for decades. In a recent survey 86% said they would recommend James Latham as a great place to work.
Transport Planner employer: James Latham
At James Latham, we pride ourselves on being an excellent employer, offering a supportive and friendly work environment where employees can thrive. As a Transport Planner in our Leeds location, you will benefit from competitive salaries, generous pension contributions, and a range of health and well-being support, all while being part of a team that values innovation and customer service excellence. With a strong focus on employee development and a history of long-term staff retention, we provide meaningful career growth opportunities in a company that truly values its people.
StudySmarter Expert Advice🤫
We think this is how you could land Transport Planner
✨Tip Number 1
Network like a pro! Reach out to people in the transport industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions related to transport planning. Think about your past experiences and how they relate to route management and customer service. We want you to shine when it’s your turn to impress!
✨Tip Number 3
Show off your tech skills! Familiarise yourself with system-based planning tools and be ready to discuss how you've used them in previous roles. This will demonstrate your readiness to hit the ground running.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Transport Planner
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Transport Planner role. Highlight your relevant experience in route planning and customer service, and don’t forget to mention any load planning experience you have!
Show Off Your Skills:We want to see your excellent administrative and IT skills shine through. Use specific examples to demonstrate how you've managed workloads or improved efficiency in previous roles.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate straightforward communication, so make sure your passion for the role comes across without unnecessary fluff.
Apply Through Our Website:Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team!
How to prepare for a job interview at James Latham
✨Know Your Routes
Familiarise yourself with the geographical area relevant to the role. Being able to discuss local routes and potential challenges during your interview will show that you’re proactive and knowledgeable, which is key for a Transport Planner.
✨Showcase Your Customer Service Skills
Prepare examples of how you've handled customer interactions in the past. Highlighting your ability to communicate effectively between customers and drivers will demonstrate that you understand the importance of excellent customer service in this role.
✨Demonstrate Decision-Making Ability
Be ready to discuss situations where you had to make quick decisions under pressure. This could involve route adjustments or managing driver workloads. Showing that you can think on your feet will impress the interviewers.
✨Highlight Your IT Proficiency
Since the role requires strong administrative and IT skills, be prepared to talk about any planning tools or software you’ve used in previous roles. If you have experience with system-based planning tools, make sure to mention it!
