At a Glance
- Tasks: Maximise operational systems value and drive improvements across our national depot network.
- Company: Join James Latham, a leading timber distributor in the UK.
- Benefits: Competitive salary, car allowance, bonus opportunities, and health benefits.
- Other info: Dynamic role with opportunities for professional growth and development.
- Why this job: Shape operational systems and make a real impact on business efficiency.
- Qualifications: Experience in logistics, operational systems, and strong coaching skills required.
The predicted salary is between 55000 - 55000 £ per year.
Operations Systems Development Manager - National Depot Network
James Latham is one of the UK’s leading distributors of timber and timber panel products.
As part of our continued investment in operational systems, depot capability and national process improvement, we are seeking an experienced Operations Systems Development Manager to support our depot network and National Distribution Centre.
The Opportunity
This is a national, field-based role focused on helping our depot teams get the maximum value from core operational systems including WMS, TMS, Geotab Telematics, Digital EHS systems and other depot-facing tools.
Working closely with depot managers, the NDC, IT, Health & Safety and central operations, you will build capability, embed best practice, standardise processes and support measurable operational improvement across the business.
Key Responsibilities
- System adoption: Partner with depot teams to maximise the value and consistent use of WMS, TMS, Geotab Telematics, Digital EHS systems and other operational systems.
- Operational improvement: Identify underused system functionality and develop practical plans to improve productivity, utilisation, accuracy, planning discipline and service performance.
- Process standardisation: Support the introduction of consistent ways of working across the depot network, reducing variation and embedding best practice.
- Capability building: Coach depot managers, supervisors and key users to improve confidence, system knowledge and day‑to‑day operational control.
- Super‑user development: Build a network of local super‑users who can sustain improvements and support effective system use within each location.
- Compliance and safety: Promote effective use of Digital EHS systems and other systems to strengthen safety management, training compliance and operational visibility.
- Data‑led improvement: Use system data, KPIs and reporting to identify gaps, track progress and highlight opportunities for continuous improvement.
- Cross‑functional working: Act as a link between depots, central operations, IT, Health & Safety and the NDC to ensure systems support practical operational needs.
- Required Experience & Skills
- Strong operational experience within warehousing, distribution, transport, logistics or multi‑site depot operations.
- Experience supporting or leading the implementation, improvement or optimisation of operational systems such as WMS, TMS, telematics or EHS platforms.
- Practical understanding of depot operations, system adoption, process compliance and performance improvement.
- Ability to coach, influence and support operational managers and local teams through change.
- Confident using operational data, KPIs and reports to identify issues, monitor performance and support decision‑making.
- Clear communicator with the ability to simplify systems, processes and expectations for operational teams.
- Self‑motivated, organised and comfortable managing priorities across multiple locations.
- IOSH Managing Safely, Lean / continuous improvement or relevant logistics, warehousing, transport or systems qualification would be advantageous.
- Company Values
Customer Focus, Empowerment, Integrity, Shareholder Value and Sustainability.
- Rewards & Benefits
- Competitive salary, circa £55,000 depending on experience.
- Car allowance and bonus opportunity.
- Benefits include a competitive salary, up to 7.5% matched pension contributions, bonus schemes, a Health Cash Plan and life assurance.
- Opportunity to shape how operational systems are used across a national depot network.
- A key role in delivering measurable operational improvement and long‑term business value from existing system investments.
How To Apply
Please submit your CV and a brief note outlining your relevant experience in logistics operations, operational systems, depot process improvement and change delivery.
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Operations System Development Manager employer: James Latham
James Latham is an excellent employer, offering a secure and rewarding role as a Warehouse Operative in Yate. With a strong focus on employee growth, the company provides clear pathways for promotion and comprehensive training for those eager to develop their skills. The supportive team culture and Monday-to-Friday schedule ensure a balanced work-life environment, making it an attractive place for individuals seeking meaningful employment.
StudySmarter Expert Advice🤫
We think this is how you could land Operations System Development Manager
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like James Latham and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at James Latham!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like James Latham keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace Operations System Development Manager
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to James Latham:This is your chance to really connect with the team at James Latham. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at James Latham
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with James Latham.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show James Latham that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at James Latham. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
