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- Tasks: Lead the front office team and ensure exceptional guest experiences.
- Company: Renowned four-star hotel in Manchester with a vibrant atmosphere.
- Benefits: Competitive salary of £37k and opportunities for career advancement.
- Why this job: Join a talented team and make a difference in guest services.
- Qualifications: Experience in front office management or similar roles required.
- Other info: Dynamic work environment with a focus on teamwork and guest satisfaction.
The predicted salary is between 37000 - 51800 £ per year.
JLH are currently shortlisting on behalf of a fantastic four star hotel in the Manchester area. This hotel, which is a well known four star brand, is looking for a Front Office Manager to join their talented team.
The ideal candidate will be an experienced Front Office Manager, Supervisor, Guest Services Manager, Reception Manager or similar.
Please apply via sending your application.
Front Office Manager in Manchester employer: James Lake Hospitality Ltd
Contact Detail:
James Lake Hospitality Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Office Manager in Manchester
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality industry, especially those who might know someone at the hotel you're eyeing. A friendly chat can sometimes lead to insider info or even a referral!
✨Tip Number 2
Prepare for the interview by researching the hotel’s values and recent news. We want you to show that you’re not just another candidate but someone who genuinely cares about their brand and guest experience.
✨Tip Number 3
Practice common interview questions related to front office management. Think about scenarios you've faced and how you handled them. This will help us showcase your problem-solving skills and experience effectively.
✨Tip Number 4
Don’t forget to follow up after your interview! A quick thank-you email can leave a lasting impression and shows your enthusiasm for the role. Plus, it keeps you on their radar!
We think you need these skills to ace Front Office Manager in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience as a Front Office Manager or in similar roles. We want to see how your skills match what we're looking for, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for our four-star hotel. Share your passion for guest services and any unique experiences that set you apart from the crowd.
Be Professional Yet Personable: While we appreciate professionalism, don’t forget to let your personality shine through! We’re looking for someone who can connect with guests and create a welcoming atmosphere, so show us your friendly side in your application.
Apply Through Our Website: To make sure your application gets to us quickly and efficiently, please apply via our website. It’s the best way for us to keep track of your application and get back to you as soon as possible!
How to prepare for a job interview at James Lake Hospitality Ltd
✨Know the Hotel Inside Out
Before your interview, make sure you research the hotel thoroughly. Understand its brand values, services offered, and any recent news or awards. This will not only show your genuine interest but also help you tailor your answers to align with their ethos.
✨Showcase Your Leadership Skills
As a Front Office Manager, you'll be leading a team. Prepare examples of how you've successfully managed teams in the past, resolved conflicts, or improved guest satisfaction. Use the STAR method (Situation, Task, Action, Result) to structure your responses.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills. Think about common front office challenges, like handling difficult guests or managing peak times. Practise articulating your thought process and solutions clearly.
✨Dress the Part
First impressions matter! Dress professionally and in line with the hotel's image. A smart appearance will convey your seriousness about the role and your understanding of the hospitality industry’s standards.
