Hotel Operations Manager

Hotel Operations Manager

Full-Time 45000 - 50000 £ / year (est.) On-site
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At a Glance

  • Tasks: Lead daily hotel operations and enhance guest experiences.
  • Company: A prominent hotel in Manchester, part of a national group.
  • Benefits: Competitive salary, bonus opportunities, and career progression.
  • Other info: Join a dynamic team focused on excellence and guest satisfaction.
  • Why this job: Grow your career towards becoming a General Manager in a vibrant environment.
  • Qualifications: Experience in hotel operations or rooms division management.

The predicted salary is between 45000 - 50000 £ per year.

JLH are currently shortlisting on behalf of a large rooms focussed hotel in the centre of Manchester. This hotel, which is part of a larger national group, is looking for a hands-on and standards focussed Operations Manager to lead the day-to-day operations of the property.

Working closely with the General Manager, you will be responsible for driving guest scores and developing the team. In return, you will be given the opportunity to develop and become a General Manager in your own right.

The ideal candidate will come from a rooms focussed hotel and you will be either an experienced Operations Manager or a Rooms Division Manager looking for that progression.

To apply, please send an up-to-date CV today.

Hotel Operations Manager employer: James Lake Hospitality Ltd

Join a dynamic and innovative catering business in the heart of Bath, where your expertise as an F&B Manager will be valued and nurtured. With a strong focus on career progression, we offer a supportive work culture that encourages personal growth and development, alongside competitive benefits that enhance your work-life balance. Experience the thrill of overseeing high-quality events in a vibrant environment that celebrates culinary excellence.

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Contact Details:

James Lake Hospitality Ltd Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Hotel Operations Manager

✨Get a Taste of the Scene

Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!

✨Network at Food Festivals

Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!

✨Show Off Your Skills

Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like James Lake Hospitality Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!

✨Reach Out Directly to James Lake Hospitality Ltd

Don't be shy about reaching out to James Lake Hospitality Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!

We think you need these skills to ace Hotel Operations Manager

Communication Skills
Problem-Solving Skills
Leadership Skills
Time Management
Adaptability
Team Leadership
Attention to Detail

Some tips for your application 🫡

Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.

Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!

Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about James Lake Hospitality Ltd and how your skills can contribute to our team's success. We're after that genuine connection!

Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!

How to prepare for a job interview at James Lake Hospitality Ltd

✨Show Your People Skills

In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!

✨Know Your Menu Inside Out

Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!

✨Demonstrate Your Team Spirit

Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'

✨Get Ready for a Practical Test

In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!