At a Glance
- Tasks: Lead the Sales Office, maximise bookings, and coach your team to success.
- Company: Join a vibrant hotel brand in Chepstow with a focus on growth.
- Benefits: Opportunities for career development and a supportive team environment.
- Other info: Flexible shifts and a chance to thrive in a fast-paced environment.
- Why this job: Make guests smile while developing your leadership skills in a dynamic setting.
- Qualifications: Passion for hospitality, teamwork, and excellent organisational skills.
The predicted salary is between 28103 - 34348 £ per year.
On behalf of our client, JLH are searching for a talented Meetings and Events Sales Manager to join their team in Chepstow.
You will be responsible for the efficient running of the Sales Office, together with the ability to coach and develop the Reservation and Events Sales Team.
Maximise all sales opportunities and convert enquiries into confirmed bookings, be responsible for forecasting, reporting and all aspects of financials that come with the role.
Manage high standards of customer care, ensuring all enquiries are dealt with efficiently and effectively in line with office procedures.
Demonstrate excellent leadership skills with a hands-on approach and lead-by-example work style to motivate, train and develop your team.
The use of Hotel systems to include Opera and Delphi, previous experienced desired but not essential.
What our client is looking for from you:
Passionate and willingness to learn
Positive attitude and someone who makes our guests smile
Genuinely friendly and caring
Enjoys working as part of a team
Ambitious and hard working
Excellent standards
Good organisational / time management skills.
Resilient, creativity, able multitask and can work under pressure
Ability to work various shift patterns including weekends
Eye for detail, ensuring exceptional customer experiences all the time
They offer employees excellent opportunities to grow and develop within the hotel brand.
To apply please send an up to date CV and more information will be provided upon successful application.
TPBN1_UKCT
Hotel Sales Office Manager in Chepstow employer: James Lake Hospitality Ltd
Join a dynamic and innovative catering business in the heart of Bath, where your expertise as an F&B Manager will be valued and nurtured. With a strong focus on career progression, we offer a supportive work culture that encourages personal growth and development, alongside competitive benefits that enhance your work-life balance. Experience the thrill of overseeing high-quality events in a vibrant environment that celebrates culinary excellence.
Contact Details:
James Lake Hospitality Ltd Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Hotel Sales Office Manager in Chepstow
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like James Lake Hospitality Ltd. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to James Lake Hospitality Ltd
Don't be shy about reaching out to James Lake Hospitality Ltd directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Hotel Sales Office Manager in Chepstow
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about James Lake Hospitality Ltd and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at James Lake Hospitality Ltd
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
